Recent Vacancies at Pruvia Integrated Limited, 11th July, 2019

Pruvia Integrated Limited - Our client, a Real Estate company is currently recruiting suitably qualified candidate to fill the position below:       Job Title: Customer Care Officer Locations: Berger-Lagos/Mowe axis-Ogun Job Summary

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Applicants should reside within Berger/Ibafo and its environs

• Proven customer support experience/experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of customers
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• OND/HND
• Proficient in English (oral and written)

• Analyze current customer base, including portfolios and rolodexes, to identify potential sales opportunities
• Build strong relationships with customers, outside business contacts, and company stakeholders
• Negotiate timelines and budgets
• Collaborate with colleagues and peers on the sales, marketing, and service development teams to improve overall customer experience and satisfaction
• Increase overall sales efficiency and profitability through excellent salesmanship

• HND/BSc in Business Admin or related field preferred
• Equivalent experience in related field acceptable as well (example: five plus years in a sales or business development environment)
• Familiarity with relevant software, such as Microsoft Office Suite
• Familiarity with Sales-Force is a plus
• Applicants should reside within Berger/Ibafo and its environs
• Must have 1-2 years of sales experience.
• Strong interpersonal and communication skills (both verbal and written)
• Critical thinking skills, analytical, organized
• Creatively-minded, good at thinking ‘outside the box’
• Skills of persuasion
• Upon meeting the requirements, applicant should be ready to resume by November

• Analyze current customer base, including portfolios and rolodexes, to identify potential sales opportunities
• Prospecting for new sales and opportunities
• Achieving growth and hitting sales targets by successfully managing available resources
• Build strong relationships with customers, outside business contacts, and company stakeholders
• Negotiate timelines and budgets
• Collaborate with colleagues and peers on the sales, marketing, and service development teams to improve overall customer experience and satisfaction
• Increase overall sales efficiency and profitability through excellent salesmanship

• Must have 1-2 years of sales experience.
• Strong interpersonal and communication skills (both verbal and written).
• Critical thinking skills, analytical, organized.
• Skills of persuasion.
• OND/HND/BSc in Business Admin, Marketing or related field preferred.
• Familiarity with relevant software, such as Microsoft Office Suite.
• Familiarity with Sales-Force is a plus.
• Applicants should reside within Lagos Mainland.