Workforce Management Centre Limited recruitment for Entry Level Call Centre Agents

Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous Management and Professional Services Consulting firm in Nigeria. We are currently recruiting to fill the position below: Job Title: Call Centre Agent (CCA) Location: Lagos Job Descriptions Primary Responsibility:

• Provides customer service support to the organisation by obtaining, analysing and verifying the accuracy of information in a timely manner.
• Initiates and/or implements corrective action as needed in order to ensure that excellent standard of service and a high level of customer satisfaction is maintained.

• OND in any discipline
• Mathematics and English Language in WAEC/NECO
• Excellent communication skills with impressive interpersonal skills
• Must be a resident in Mushin and environs.
• Must be between 22 - 32 years old