NOC Technician job description

Job description of a NOC Technician

Network Operations Center (NOC) technicians install and maintain network infrastructure, collect network performance data, and resolve network issues in collaboration with field technicians and IT teams.

This NOC Technician job description example includes the list of most important NOC Technician duties and responsibilities as shown below. It can be modified to fit the specific NOC Technician profile you're trying to fill as a recruiter or job seeker.

NOC Technician Duties and Responsibilities

NOC Technician job description should contain a variety of functions and roles including:

Collaborating with the IT team on the development and maintenance of network infrastructure.
Providing technical end-user support, performing troubleshooting, and resolving network issues.
Maintaining internet domains and enhancing intranet performance.
Running diagnostic tests on the communication between computers, routers, modems, and servers.
Installing, configuring, and updating networking accessories for end-users.
Optimizing server capacity and performance to keep up with demand in network traffic.
Developing data security, backup, archiving, and retrieval procedures.
Training junior IT staff and providing on-site field technicians with remote technical support.
Enhancing network security, as well as documenting network processes, repairs, and cabling layouts.
Keeping informed of advancements in network infrastructure and technologies.

NOC Technician Requirements / Skills / Qualifications

NOC Technician job description should include these common skills and qualifications:

Bachelor's degree in computer science, information science, or specialization in network engineering.
Certified Cisco, CompTIA, or Microsoft network professional preferred.
Great interpersonal, communication, and collaboration abilities.
Excellent organizational and time management skills.
On-call availability outside of business hours to resolve urgent network issues.
A minimum of two years' experience as a NOC technician, or similar.
Advanced knowledge of network technologies, connectivity, protocols, and security.
Superb analytical and problem-solving skills.

As a hiring manager, recruiting an ideal NOC Technician starts with crafting a good job description. Use this NOC Technician job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a NOC Technician may also reference it in preparation for the interview.

NOC Technician Job Description

Job description of a NOC Technician

NOC Technician Duties and Responsibilities

NOC Technician Requirements / Skills / Qualifications

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