Use the following information to answer questions below:
Adams has just been employed by a large organization as the first person whom callers and visitors would see when visiting the organization
In order to perform his duties well,Adams must be able to____________
A.
communicate effectively
B.
supervise effectively
C.
coordinate effectively
D.
handle mails effectively
Correct answer is A
Naturally, a receptionist should have excellent verbal communication skills. Active listening and great customer service skills also are a must.
