Office Practice Questions and Answers

A complaint letter is a letter written to concerned authorities if we are not satisfied with the service provided by them. These letter is usually formal in nature

In a line structure organization, a superior exercises direct supervision over a subordinate. Also, authority flows from the top-most person in the organization to the person in the lowest ring. This is synonymous with the military structure where the chain of command is hierarchical with divisions and brigades responsible for administering groupings of similar units

Encoding means translating information into a message in the form of symbols that represent ideas or concepts. This process translates the ideas or concepts into the coded message that will be communicated

Registered mail is a mail service offered by postal service in many countries, which allows the sender proof of mailing via a mailing receipt and upon request, electronic verification that an article was delivered or that a delivery attempt was made

Sealing machine are used to seal containers with liquid, granules, powders, and sprays for consumer, bulk, and original equipment manufacturer supply shipments

Due to poor handwriting of the manager, the secretary is unable to type the manuscript

An Ad Hoc Committee is a temporary committee formed for a specific task or objective and dissolved after the completion of task or achievement of the objective

A press release is an official statement delivered to members of the news media for the purpose of providing information, creating an official statement, or making an announcement directed for public release

A requisition order is a document used to request the purchasing of goods or services on behalf of a firm, submitted by an authorized employee or department, and approved by the financial department

A postage meter or franking machine is a mechabical device used to create and apply physical evidence of postage to mailed items