An examination provided by WAEC to assist you understand the required standards expected in office practice.
Prepare with our past questions and answers.
A record of the proceedings of a meeting that is circulated to members is the
quorum
agenda
minutes
motion
Correct answer is B
A meeting agenda is a list of activities that participants are hoping to accomplish during their meeting
The first step the sender takes into the communication process is to
transmit the message
encode the message
select an appropriate channel
give a feedback
Correct answer is B
All communication begins with the sender.The first step the sender is faced with involves the encoding process.In order to convey meaning,the sender must begin encoding which means translating information into message in the form of symbols that represent ideas or concepts
A report written regularly to give an account of an event or work carried out is
a periodic report
a statutory report
a routine report
an informal report
Correct answer is C
A routine report is prepared and presented as a routine work and at a regular period of time
The act of weeding out redundant documents in the files is
up-dating of records
thining of records
destruction of records
removing of records
Correct answer is A
Up-dating of records means to take account of the most recent transaction, document and information
A meeting held by all employees of an organization is
a committee meeting
an emergency meeting
a staff meeting
an annual general meeting
Correct answer is C
A staff meeting is a meeting attended by the members of staff of an organization, to discuss issues related to the running of the organization
Business document are used for passing information on business transactions among
buyers of goods and services only
sellers of goods and services only
buyer and sellers of goods and services only
competitors of the organization only
Correct answer is C
A business uses documents and reports to share information, data and numbers to improve operations,management and sales, among other reasons. It is used for passing information between the buyer and sellers of goods and services
A form of corresponding sent to members asking them to attend a meeting is
the minutes
an invite
a notice
an agenda
Correct answer is C
A notice of meeting of a company is a document informing the members or directors of a company about an upcoming meeting. This document specifies the date, time and place of the meeting and the general nature of the business to be transacted at the meeting
Confidential mail is opened by the
secretary
mail room staff
personnel unit staff
receptionist
Correct answer is B
Mail room staff is a person who works in a mailroom and is known as a mailroom clerk or mailboy and the head person (sometimes the only person is called the postmaster.The mailroom is responsible for a company's incoming and outgoing mail
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