Office Practice Questions and Answers

Dispatch book is a document that shows where the particulars of letters sent out from an office is documented

One of the advantages of a close office layout is that it enhances the prestige of the user

One of the ways a receptionist shows pleasantries to visitors is by welcoming all visitors with a smile

Span of control: is the principles of organisation which states that a worker should not take order from more than one superior officer. It states tha number of subordinate that a superior officer can take

Size of the furniture is one of the factors that will be considered before buying office furniture

Agenda is a list of all the items that have to be discussed at a meeting. It is arranged in the order in which they will be discussed

Circulars is correspondence conveying the same information to different organisation. It is an official letter that is sent to a large number of people at the same time.

Computer is an electronic device that accept data through input unit, process the data according to the instruction supplied to it by the user and transfer the result to a unit where it can be stored or print out. It is an equipment or device that is used for electronic filing

Urgent mails: These are mails that require prompt attention. Once a mail is marked 'urgent', it should be attended to first before others. The contents should be checked immediately to facilitate speedy action

The merit or advantage of central filing is that it ensures easy or quick access to files