Office Practice Questions and Answers
An examination provided by WAEC to assist you understand the required standards expected in office practice.
Prepare with our past questions and answers.
An examination provided by WAEC to assist you understand the required standards expected in office practice.
Prepare with our past questions and answers.
The part of a report that suggets solution to the problem investigated is the
body of report
recommendation
terms of reference
introduction
Correct answer is D
The introduction should:
- briefly describe the context and background to the research
- describe the change,problem or issue to be reported on
- define the specific objectives and purpose of the report
- indicate the overall answer to the problem explored in the report
- outline the report's scope( the extent of the investigation, also known as its terms of reference or belief)
- preview the report
- comment on the limitations of the report and any assumptions that are made.
The implication of issuing a crossed cheque is that it can only be
cashed at the counter
cash after six month of its issue
lodged into the current account of the payee
lodged into the fixed deposit account
Correct answer is C
Crossed cheque is payable over the counter on presentment by the payee to the paying banker, while a crossed cheque is not payable over the counter but shall be collected only through a banker.The amount payable for the crossed cheque is transferred to the bank account of the payee
Which of the following items in a letter is an example of complimentary close?
Dear sir
Yours faithfully
Attention: Mr Smith
cc: Mrs Dauda
Correct answer is B
Sincerely, Regards, Yours truly, and Yours sincerely are the simplest and most useful letter closings to use in a formal business setting
One of the common items included in the agenda of meeting is
security issues in different parts of the country
security of members at the meeting
matters arising from the minutes of previous meeting
matters arising from the current meeting
Correct answer is C
Items included in the agenda of meetings are: define the meeting goal, outline a list of meeting agenda topics for discussion, identify the list of required attendees, leave a section for action items and off-topic discussion at the end of your meeting agenda , and double-check meeting details, such as time,place,and conference logistics
Incoming mails should be sorted according to
sizes
weighs
departments
contents
Correct answer is C
Incoming mail is defined as those mailpieces that are received by any company, and in addition to the postal address, contain company-specific addressee information,such as name,tilte,department,subdivision and other specific details
An advantages of oral communication is that it
provides a permanent record of idea shared
carries more weight than other types of communication
is more formal than written communication
allows both parties concern to feel each other's mood
Correct answer is D
Oral communication is the process of verbally transmitting information and ideas from one individual or group to another.The advantages of oral communication are:
- less expensive
- saves time
- immediate feedback
- personal contact
- useful in difficult situations
- co-operative spirit
- useful in secret matters
- persuasive
- useful for all kinds of audiences
In alphabetical filing, professional titles are written
after the names of people
in between the initials of people
after the surname of people
before the second name of people
Correct answer is A
In alphabetical filing, the person's name is part of the title, then use the first letter of the first name
A meeting of AYEX Plc board of directors would be categorized as
formal meeting
informal meeting
stakeholder meeting
staff meeting
Correct answer is C
Stakeholder meeting is a strategic event for introducing stakeholders to each other, gaining committment to usability and defining usability objectives based on business objectives.
The tenure of an ad-hoc committee is
six month only
one year only
the period of its assignment
determined by the chairman
Correct answer is A
Ad-hoc committee is setup to organise a special assignment and their tenure is six month only
In an organization, a receptionist may sometimes act as
a telephonist
an office supervisor
a secretary
a marketing officer
Correct answer is C
In an organisation, a receptionist may sometimes act as secretary
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