Office Practice questions and answers

Office Practice Questions and Answers

An examination provided by WAEC to assist you understand the required standards expected in office practice.

Prepare with our past questions and answers.

101.

A document from the seller to the buyer showing the date, description and quantity of goods supplies is

A.

debit note

B.

requisition note

C.

credit note

D.

delivery note

Correct answer is D

Delivery note is a document sent by the seller to the buyer for signature when goods delivered to him and it will serve as evidence that delivery has been made. It shoes description of goods, quantity of goods and date of supply

102.

The means of internal communication in an organization is

A.

letter

B.

circular

C.

report

D.

catalogue

Correct answer is B

Circular is the means of internal communication in an organisation. It is used to pass across information to all workers in an organisation

103.

The process of interpreting a received message is

A.

ideation

B.

encoding

C.

decoding

D.

feedback

Correct answer is C

Decoding is a process of interpreting a received message

104.

The use of a picture to convey information to receiver is an example of

A.

audio communication

B.

visual communication

C.

oral communication

D.

written communication

Correct answer is B

Visual communications is communication through visual aid. It is the conveyance of ideas and details in form of maps, photography, signs, drawings, graphs, charts, pictures and video

105.

Standardized letters which give the same information and reply to regular inquires and requests are

A.

personal letters

B.

confidential letters

C.

business letters

D.

form letters

Correct answer is B

Standardized letters which give the same Information and reply to regular inquires and requests are confidential letters

106.

One of the duties of a mail room clerk is to

A.

sort outgoing mail into department

B.

ensure that enclosures are attached to outgoing mail

C.

give advance notice to addresses of incoming mail

D.

return uncleared letters to the writers

Correct answer is B

One of the duties of a mail clerk is to ensure that enclosures are attached to outgoing mail

107.

An example of open office in a school is the

A.

principal's office

B.

staff room

C.

bursar's office

D.

security post

Correct answer is B

Staff room is an example of open office in a school system

108.

The part of a report where the highlights of an investigatory committee's assignment are stated is the

A.

terms of reference

B.

body

C.

findings

D.

conclusion

Correct answer is B

Body is the part of a report where the highlights of an investigating committee's assignment or findings are stated

109.

Which of the following types of correspondence is used to convey information to a large number of customers?

A.

Bulleting

B.

Memorandum

C.

Circular letters

D.

Personal letters

Correct answer is C

Circular letters is a type of correspondence that is used to convey information to a large number of customers

110.

Formal meeting held by the directors of an organization to consider policy issues is

A.

statutory meeting

B.

general meeting

C.

board meeting

D.

committee meeting

Correct answer is C

Board meeting is a formal meeting held by the board of directors of an organisation to consider policy issues


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