Office Practice Questions and Answers

The process are:

- drafting the mail
- collecting the mail
- recording the mail
- stamping the mail
- dispatching the mail

The factors are:

- need of machine
- cost
- operating cost
- durability
- easy to operate and flexible
- servicing
- quality and speed etc.

Information should be communicated in time so that receiver of the information has enough time to decide appropriate actions based on the information received

Telephone as a means of communication is the transmission of speech over a distance either by electric signals propagated along conductors or by radio signals. telephone communication permits conversations to be carried on between people separated by almost any distance

A receptionist is an employee taking an office/adminstrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business

Administrative department is backbone of an organization. The administrative department is responsible for the management of the affairs of an organization such as a business or institution

A recommendation letter is typically written by an employer, professional business connection, teacher, coach or by someone else who can recommend an individual's work or academic performance

Advantages of closed office layout:

- Privacy of the employees
- distraction-free work environment
- increase creativity of the employees
- the hierachical order is sorted out
- Health competition
- Lesser gossip in the office premises
- healthier for the employees
- increases concentration

The step or activities are:

- receiving the mail
- opening the mail
- scrutiny of contents
- date of stamping
- recording
- sorting and distribution

Delegation of authority is the process of transferring responsibility for a task to another employee. The delegation of authority refers to the division of labour and decision-making responsibility to an individual that reports to a leader or manager