Office Practice questions and answers

Office Practice Questions and Answers

An examination provided by WAEC to assist you understand the required standards expected in office practice.

Prepare with our past questions and answers.

21.

The purpose of a notice of meeting is to inform members of the

A.

time, date and venue of a proposed meeting

B.

decision taken at the previous meeting

C.

postponement of a proposed meeting

D.

items to be discussed at the meeting

Correct answer is A

The notice of meeting informs the members when and where the meeting will be. The agenda informs the members what is to be discussed and done at the meeting so that the members can decide: if they want to attend the meeting; and if they do not plan to attend in person, how to cast their proxy or postal vote( if allowed by the rules).

22.

Which of these items could be found in the reception?

A.

Inward and outward registers

B.

Attendance registers

C.

Newspaper and Magazine

D.

Dispatch book

Correct answer is C

They are:

- computer
- Copier/Fax/Printer
- Telephone
- Postage Meter
- Webcam or Digital Camera
- Stationery
- Recycling bin
- Miscellaneous supplies
- Courier supplies

23.

At Adesco Plc, Mr Jack is the one who assgins duties to all the office workers. Mr.Jack is acting as the

A.

Secretary

B.

Manager

C.

Director

D.

Receptionist

Correct answer is B

A person responsible for controlling or administering an organization or group of staff

24.

What does it mean when a meeting is adjourned sine die ?

A.

There was no closing prayer

B.

The meeting was fixed for another date

C.

No date was fixed for its continuation

D.

The meeting ended ended in chaos

Correct answer is C

Adjournment sine die means "without assigning a day for a further meeting or hearing".To adjourn an assembly sine die is to adjourn it for an indefinite period

25.

The principle Unity of Command in an office implies that

A.

no worker in an organization should report to more than one-line supervisior

B.

every worker in an organization should be directly responsible to the general manager

C.

everyone in the organization should be able to work in all departments

D.

no worker in an organization should report to more than a two-line supervisor

Correct answer is A

Under the principles of war, unity of command means that all the forces fall under one responsible commander. It reqiures a single commander with the requisite authority to direct all forces in pursuit of a united purpose. Simply put ,it means one mission, one boss

26.

Port Avenue & Co deals with lots of client. For the company receptionist to relate effectively with them, she would need to possess good

A.

communication skill

B.

typing skill

C.

filing skill

D.

marketing skill

Correct answer is A

To understand information quickly and accurately, receptionist should learn how to be a good listener, engage in active listening, provide clear and concise information, and be empathetic and respectful of others

27.

The section of an office in Rammy Ltd where mails are handled is

A.

registry

B.

boardroom

C.

reception

D.

executive office

Correct answer is C

In large organization mails are handled by a mailing department and a clerk is engaged in opening letters

28.

When a meeting decides that a matter should lie on the table, it means that the matter should    

A.

be discussed immediately

B.

be discussed at the next meeting

C.

not be discussed at all

D.

be discussed at the executive level

Correct answer is C

If a proposal or motion is laid on the table, it is essentially a euphemism, meaning that ; nothing further will be done in this matter" or "we are not going to do anything about this" or "we refuse the petition"

29.

Which of the following means of written communications would an accountant use to convey a short directive to an accounts clerk?

A.

circular

B.

report

C.

letter

D.

memorandum

Correct answer is D

Memorandum is a written message in business or diplomacy. It is used for communicating policies, procedures, or related official business

30.

The Board of Directors of ABC & Co has just decided to reduce the workforce. The letter conveying this policy to the Managing Director for implementation would be marked

A.

official

B.

confidential

C.

urgent

D.

personal

Correct answer is A

official letters are often written using simple and direct sentences with a formal greeting and signature included