Office Practice questions and answers

Office Practice Questions and Answers

An examination provided by WAEC to assist you understand the required standards expected in office practice.

Prepare with our past questions and answers.

31.

The procedure to be followed by a mailroom clerk in handling incoming mails is

A.

receiving, sorting, opening scrutinizing

B.

sorting, receiving, opening, scrutinizing

C.

receiving, sorting, scrutinizing. opening

D.

opening, receiving, sorting, scrutinizing

Correct answer is A

The steps in handling mail are:


-receiving the mail
- sorting the mail
- opening the mail
- scrutiny of the contents
- date stamping
- recording the mail
- distribution of mail
- follow up action.

32.

One of the disadvantages of oral communication is that

A.

immediate feedback is not possible

B.

information could be denied

C.

it is very expensive

D.

it does not promote cordiality

Correct answer is B

Oral communications are not easy to maintain and thus they are unsteady. There may be misunderstandings as the information is not and may lack essentials. It requires attentiveness and great receptivity on part of the receivers/audience

33.

The acronym NIPOST stands for

A.

National Postal Service

B.

Nigeria Postal Service

C.

Nigerians Postal Services

D.

Nigerian Postal Service

Correct answer is B

The acronym NIPOST stands for Nigeria Postal Service is a government-owned and operate corporation, is the Nigeria postal administration responsible for providing postal services in Nigeria

34.

A chief accountant tasked a five-member committee to look into an embezzlement case. After the completion of the assignment, the committee is required to come up with a

A.

memo

B.

letter

C.

report

D.

minutes

Correct answer is C

A report can be defined as a testimonial or account of some happening. It is based on observation and analysis. A report gives an explanation of any circumstance

35.

A correspondence could be described as

A.

an oral conversation between parties

B.

a formal speech presented at an occasion

C.

a written communication between two organizations

D.

a message conveyed through the grapevine

Correct answer is C

Correspondence is defined as communication , generally through letters or emails. A correspondence is a written form of communication between two parties

36.

One of the advantages of lateral filing system is that it

A.

economizes the use of space

B.

is very easy to operate

C.

does not require numbering

D.

reduces the probability of losing documents

Correct answer is D

In lateral filing cabinet, the files are side by side through the length of the drawer. This makes it easy to store large numbers of files and still able to locate needed papers quickly, making these cabinets perfect for high-volume businesses

37.

Oral communication could be done through

A.

gesture

B.

signs

C.

postals

D.

telephone

Correct answer is D

oral communication is the process of verbally transmitting information and ideas from one individual or group to another, examples are; Face-to-Face conversations, Telephone conversions, Discussions that take place at business meetings

38.

One of the essential parts of a report is

A.

reference

B.

conclusion

C.

salutation

D.

enclosure

Correct answer is B

The report should be divided into some essential parts, such as introduction, body, conclusion and summary

39.

Which of the following reference books contains information about parliamentary proceedings?

A.

Hansards

B.

Official gazatte

C.

Atlas

D.

Post office guide

Correct answer is B

Official gazatte is a legal newspaper of a country, or of an administrative part of a country, which publishes the text of new laws, decrees, regulations, treaties, legal notice, and court decisions

40.

One of the advantages of visual communicaion is that it

A.

can be kept for future use

B.

is cheap to produce

C.

does not require exrtra skill to interpret

D.

does not occupy space

Correct answer is C

Visual communication can deliver information more directly. It is more flexible than verbal communication and aids more attention-grabbing and engaging