WAEC Past Questions and Answers - Page 2331

11,651.

The means of internal communication in an organization is

A.

letter

B.

circular

C.

report

D.

catalogue

Correct answer is B

Circular is the means of internal communication in an organisation. It is used to pass across information to all workers in an organisation

11,652.

The process of interpreting a received message is

A.

ideation

B.

encoding

C.

decoding

D.

feedback

Correct answer is C

Decoding is a process of interpreting a received message

11,653.

The use of a picture to convey information to receiver is an example of

A.

audio communication

B.

visual communication

C.

oral communication

D.

written communication

Correct answer is B

Visual communications is communication through visual aid. It is the conveyance of ideas and details in form of maps, photography, signs, drawings, graphs, charts, pictures and video

11,654.

Standardized letters which give the same information and reply to regular inquires and requests are

A.

personal letters

B.

confidential letters

C.

business letters

D.

form letters

Correct answer is B

Standardized letters which give the same Information and reply to regular inquires and requests are confidential letters

11,655.

One of the duties of a mail room clerk is to

A.

sort outgoing mail into department

B.

ensure that enclosures are attached to outgoing mail

C.

give advance notice to addresses of incoming mail

D.

return uncleared letters to the writers

Correct answer is B

One of the duties of a mail clerk is to ensure that enclosures are attached to outgoing mail