WAEC Office Practice Past Questions & Answers - Page 7

31.

The procedure to be followed by a mailroom clerk in handling incoming mails is

A.

receiving, sorting, opening scrutinizing

B.

sorting, receiving, opening, scrutinizing

C.

receiving, sorting, scrutinizing. opening

D.

opening, receiving, sorting, scrutinizing

Correct answer is A

The steps in handling mail are:


-receiving the mail
- sorting the mail
- opening the mail
- scrutiny of the contents
- date stamping
- recording the mail
- distribution of mail
- follow up action.

32.

One of the disadvantages of oral communication is that

A.

immediate feedback is not possible

B.

information could be denied

C.

it is very expensive

D.

it does not promote cordiality

Correct answer is B

Oral communications are not easy to maintain and thus they are unsteady. There may be misunderstandings as the information is not and may lack essentials. It requires attentiveness and great receptivity on part of the receivers/audience

33.

The acronym NIPOST stands for

A.

National Postal Service

B.

Nigeria Postal Service

C.

Nigerians Postal Services

D.

Nigerian Postal Service

Correct answer is B

The acronym NIPOST stands for Nigeria Postal Service is a government-owned and operate corporation, is the Nigeria postal administration responsible for providing postal services in Nigeria

34.

A chief accountant tasked a five-member committee to look into an embezzlement case. After the completion of the assignment, the committee is required to come up with a

A.

memo

B.

letter

C.

report

D.

minutes

Correct answer is C

A report can be defined as a testimonial or account of some happening. It is based on observation and analysis. A report gives an explanation of any circumstance

35.

A correspondence could be described as

A.

an oral conversation between parties

B.

a formal speech presented at an occasion

C.

a written communication between two organizations

D.

a message conveyed through the grapevine

Correct answer is C

Correspondence is defined as communication , generally through letters or emails. A correspondence is a written form of communication between two parties