Shipping Manager Duties & Responsibilities

The role and function of a Shipping Manager includes the following duties and responsibilities:

  • Plan and implement overall shipping strategy
  • Use shipping software to organize and prioritize shipping activities
  • Oversee the whole shipping process
  • Set shipping KPIs
  • Prepare and present KPI reports
  • Suggest solutions for process optimization
  • Inspect labels and barcodes
  • Supervise and oversee shipping team members 
  • Set and control shipping and distribution budget
  • Build and maintain professional relationships with relevant internal and external stakeholders (such as warehouse workers, vendors, purchasing managers, suppliers etc.) 
  • Negotiate better pricing
  • Identify shipping issues and implement solutions in a timely manner
  • Create and present reports for upper management

Note that this is not an exhaustive list of Shipping Manager duties and responsibilities. Job functions for specific Shipping Manager roles may vary, depending on the industry and type of employer.

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