Shop Manager job description

Shop Manager Duties and Responsibilities

Shop Manager job description should contain a variety of functions and roles including:

Hiring, training, supervising, and evaluating employees.
Preparing employee work schedules.
Addressing employee disputes, questions, and concerns.
Ensuring all staff adhere to safety standards, company policies, and procedures.
Managing and accounting for all money-handling procedures.
Ordering, recording, and managing inventory.
Ensuring the shop is adequately stocked, clean, and visually appealing.
Motivating employees to reach sales goals and provide excellent customer service.
Handling customer complaints.

Shop Manager Requirements / Skills / Qualifications

Shop Manager job description should include these common skills and qualifications:

High school diploma/GED required.
Degree in business administration or a related field preferred.
Good interpersonal and conflict resolution skills.
Basic knowledge of accounting.
Strong customer focus and decision-making skills.
Previous experience in a management or retail position.
Strong leadership and management skills.
Excellent communication skills, both verbal and written.

As a hiring manager, recruiting an ideal Shop Manager starts with crafting a good job description. Use this Shop Manager job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Shop Manager may also reference it in preparation for the interview.