Shop Manager Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Shop Manager:

  • High school diploma/GED required.
  • Degree in business administration or a related field preferred.
  • Good interpersonal and conflict resolution skills.
  • Basic knowledge of accounting.
  • Strong customer focus and decision-making skills.
  • Previous experience in a management or retail position.
  • Strong leadership and management skills.
  • Excellent communication skills, both verbal and written.

Note that this is not an exhaustive list of Shop Manager skill, qualifications and experience. Job requirements for specific Shop Manager roles may vary, depending on the industry and type of employer.

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