Technical Support Engineer Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Technical Support Engineer:

  • Bachelor’s degree in Information Technology or Computer Science.
  • Proven work experience as a Technical Support Engineer.
  • Knowledge of web services, API, and IP based protocols.
  • Good interpersonal skills.
  • Ability to troubleshoot complex hardware and software issues.
  • Excellent written and verbal communication skills.
  • Ability to think critically.
  • Experience with scripting languages such as Perl or Shell.
  • Knowledge of computer hardware and networking systems.
  • Good time management skills.

Note that this is not an exhaustive list of Technical Support Engineer skill, qualifications and experience. Job requirements for specific Technical Support Engineer roles may vary, depending on the industry and type of employer.

Related

Technical Support Engineer Job description

Technical Support Engineer Salary in Nigeria

Technical Support Engineer Interview questions

Technical Support Engineer Cover letter

Technical Support Engineer CV

Technical Support Engineer Jobs in Nigeria

Similar job descriptions

NOC Technician job description

Game Animator job description

Chief Technology Officer (CTO) job description

Data Center Technician job description

C# Developer job description

Data Scientist job description

Database Developer job description

Unity / Unity3D Developer job description

Ember.js Developer job description

Web Designer job description

MEAN Stack Developer job description

NOC Engineer job description

Network Technician job description

Web Developer job description

J2EE Developer job description

CCTV Operator job description

Telecommunications Technician job description

Embedded Software Engineer job description

Sales Applications Engineer job description

XML Developer job description