New Job Openings at Complete Parking Services (CPS)

Complete Parking Services (CPS) Limited the leading professional parking company in the nation. We are also Independent Parking Advisors to companies and organizations who own, manage, control or operate off-street car parks. We provide Viability Assessments. We are recruiting to fill the position below:     Job Title: Parking Lot Technician Location: Lagos Job Description

• The right candidate MUST have experience(s) in Parking Control or Access Control systems which will be a major plus.
• Products include automatic barrier gates, ticket dispensers, access and revenue control computers and software.

• B:Eng in any of the following specialization - Electrical/Electronics or Mechanical Engineering, etc. Minimum grade required is Second Class Lower.
• We are seeking a hard working, conscientious, self-motivated high school graduate, with an electronics degree or equivalent, strong electro- mechanical aptitude with computer skills and good cause and effect troubleshooting skills.
• The right individual would have previous field work experience, a good understanding of electronics, be comfortable with using power tools such as a hammer drill, sawzall, cement saw, and also have good computer software and hardware skills.
• Card access and/or alarm experience a plus.
• You must possess a good driving record.
• Applicants must be able to do some light lifting, be neat in appearance, have good communication skills, and be willing to work in a non-smoking environment.
• You must be available for occasional after-hours on-call work.

• We offer a pleasant, non-smoking environment with a competitive salary.
• Compensation based on qualifications and experience.

• Individual will be an integral part of the warm welcome and fond farewell process by greeting all customers.
• Individual will assist the cashier and supervisor in directing customers into and throughout a parking lot or facility.
• Individual will have some safety and loss prevention responsibilities.
• Individual will learn and use aggressive hospitality concepts at all times.

• Must attend all continued training seminars and classes when called upon.
• Must attend all meetings required by property and corporate office.
• Must have a working knowledge of valet cashier/dispatch description.
• Must adhere to associate-parking restrictions.
• Must adhere to associate posting procedures.
• Must follow all policies as outlined in CPS Employment Handbook.
• Must perform at a high level in aggressive hospitality at all times.
• Must observe oversize vehicle procedures.
• Must observe handicap vehicle procedures.
• Must introduce upset customer to manager or supervisor in a professional manner.
• Must assist in lot checks by being observant for potential problems in the parking lot.
• Must report all incidents and accidents no matter how minor to a manager or supervisor.
• Must report all personal injuries suffered while working to a manager or supervisor.

• All parking customers, property and parking associates

• Individual will remain in proper position as directed by the supervisor or Project Manager. Individual will be attentive to all customers and coworkers. Individual will perform in a professional manner at all times. Individual will observe all safety rules and regulations.

• ONLY High school graduate or OND Holders are expected to apply.
• Ability to communicate effectively in English.
• Ability to provide legible communications.
• Familiarity of property operations and surroundings.

• Willingness to work longer hours per day (i.e. upto 12hrs)
• Ability to communicate in another Nigerian language

• Ability to smile, acknowledge, greet and extend a warm welcome to each and every customer.
• Ability to enhance the well being of each customer to ensure a positive memorable parking experience.
• Ability to provide high levels of customer service and demands the same from all associates.
• Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc. and demand the same from associates.

• Previous customer relations training

• Ability to sit or stand for longer periods of time (up to 10 or 12 hours, less break)
• Ability to withstand extreme temperatures
• Ability to use hands and arms in repeated motions (making change, punching clock, etc.)
• Ability to repeatedly and aggressively flag cars into specific parking spaces

• The Parking Cashier is responsible for cash and credit card transactions associated with daily and monthly parking customers, including collecting payment and providing correct change to customers.
• The Parking Cashier matches customer’s ticket to parking rate schedule and accurately accounts for all daily transactions. Provides excellent customer service and assists customers promptly and in a friendly manner.

• Greet each patron entering through or approaching parking booth for payment.
• Must attend all continued training seminars and classes when called upon.
• Collect revenues and issue parking tokens or receipts as vehicles leaves the parking area.
• Record and verify names of guests with authorized event parking list.
• Responsible for counting/balancing cash bank at end of every shift.
• Provide courteous and professional level of customer service and assist patrons with relevant answers to their questions.
• Must attend all meetings required by car park property owners and CPS corporate office.
• Must adhere to company posting procedures.
• Must follow all policies as outlined in Employee Handbook.
• Must perform at a high level in aggressive hospitality at all times.
• Must introduce upset customer to manager or supervisor in a professional manner.
• Must report all incidents and accidents no matter how minor to a manager or supervisor.
• Must report all personal injuries suffered while working to a manager or supervisor.

• Customers, property owners/clients, employees, CPS management

• Individual will remain in proper position as directed by the supervisor or Parking Operations Manager. Individual will be attentive to all customers and coworkers.
• Individual will perform in a professional manner at all times. Individual will observe all safety rules and regulations.

• High School graduate or OND Holders ONLY

• Ability to communicate effectively in English.
• Ability to maintain composure and to exercise sound judgment and discretion in establishing and maintaining good relations with fans, guests and patrons.
• Ability to provide legible communications.
• Flexible schedule – ability to nights, weekends and holidays as required.
• Must be able to obtain an acceptable Criminal History Report/Drug Test Result.

• High school graduate or equivalent with 2 years working experience.
• Ability to communicate in another language.
• Resides within Lagos Island, Surulere,Ikoyi, VI/Lekki.

• Ability to smile, acknowledges, greet and extend a warm welcome to each and every customer.
• Ability to enhance the well being of each customer to ensure a positive memorable parking experience.
• Ability to provide high levels of customer service and demands the same from all working associates.
• Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc. and demand the same from associates.

• Previous customer service and cash handling is a plus.

• Ability to sit or stand for longer periods of time (up to 10 or 12 hours, less break)
• Ability to withstand extreme temperatures
• Ability to use hands and arms in repeated motions (making change, punching computer keypad, etc.)

• A review of this job description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
• Please submit your resume for consideration in a PDF or Word format after completing the online employment application
• Include details of any achievements, awards, hobbies or special skills that may help qualify you for this position. We are a dynamic, fast growing company where talent is recognized and rewarded.
• This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office.
• This document does not create any employment