Customer Service Consultant Cover Letter


Customer Service Consultants provide a vital link between a company and the people who use its products or services. They serve as a point of contact who clients can depend on to answer questions and provide thoughtful explanations. Many Customer Service Consultants work out of call centers and handle a large number of inquiries each day. While applying for a Customer Service Consultant job position, a cover letter can make the difference between being called for a job interview and having your application ignored by a recruiter. A cover letter provides detailed information on why you are qualified for the Customer Service Consultant position you are applying for. Therefore it makes good sense to devote the necessary time and effort to writing an effective cover letter. The following Customer Service Consultant cover letter template will help you to write a cover letter that best highlights your experience, skills and qualifications. NB: This is just a sample template. You are advised not to simply copy and use it word for word, but to instead use it to gain ideas and inspiration.  

Sample Customer Service Consultant Cover Letter Template

[Your Name],

[Your Address],

[Your City, Your State].

[Phone]

Email]

[Current Date]

Mr. Ed Smith, The Hiring Manager, [Company Name], [Company Address].   Dear Mr. Smith, I am applying for the Customer Service Consultant position that was recently listed by jobzilla.ng. I am a professional with over twelve years of customer service experience and a Bachelor’s degree in Business Administration. I have spent the past five years as an independent Customer Service Consultant. In my current role I provide customer service consulting to small businesses and large companies by observing current practices, providing feedback, developing customized training materials, implementing and delivering training sessions based on those materials and following up to determine success. I am a stellar communicator able to convey concise messages to groups and individuals both through writing and orally. I am highly organized and able to travel here and abroad for trainings. I know customer service inside and out. My portfolio of testimonials from past clients speaks for itself. I would be thrilled to share my know-how with your clients and to help [Company Name] continue to build on its excellent reputation as your newest Customer Service Consultant. I have no doubt you will find me to be a good fit for your organization. Please be in touch to arrange an interview at your convenience as I truly look forward to speaking with you. I appreciate your consideration.   Yours sincerely, [Your Signature] [Your Name]

Instructions for using this Customer Service Consultant Cover Letter Template:

  1. Copy and paste the text into a Microsoft Word document.
  2. Personalize your cover letter. Fill up the blank spaces with your personal details.
  3. Customize the content to match the specific skills and expertise that the job requires. To do this, you'll need to know what the employer wants from you as a Customer Service Consultant.
    • The biggest clues are found within the job advertisement, so spend some time reading through it and understanding its specific requirements.
    • Make a list of your relevant experience and skills.
    • Next, match your skills and qualifications with the employer's wants and needs. For instance, if the job advert calls for a strong leader, think of examples of when you've successfully led a team.
  4. Apply proper styling and formatting to the document where necessary for a more professional look.
  5. Fix any spelling and grammatical errors.
For more information on the basics of cover letter writing, check out a comprehensive guide on how to write a cover letter. You may also need a sample resume / cv for Customer Service Consultant.