Customer Service Supervisors essentially look after a team of staff, ensuring they give good customer service, turn up on time and are generally doing their job properly. But just because it’s a supervisory role doesn’t mean you’re a world away from the customers; in fact Customer Service Supervisors are a primary point of contact for both staff and customers, so you’re more involved than ever before. While applying for a Customer Service Supervisor job position, a cover letter can make the difference between being called for a job interview and having your application ignored by a recruiter. A cover letter provides detailed information on why you are qualified for the Customer Service Supervisor position you are applying for. Therefore it makes good sense to devote the necessary time and effort to writing an effective cover letter. The following Customer Service Supervisor cover letter template will help you to write a cover letter that best highlights your experience, skills and qualifications. NB: This is just a sample template. You are advised not to simply copy and use it word for word, but to instead use it to gain ideas and inspiration.
[Your Name],
[Your Address],
[Your City, Your State].
[Phone]
Email]
[Current Date]
Mr. Ed Smith, The Hiring Manager, [Company Name], [Company Address]. Dear Mr. Smith, With reference to your recent listing on your company website, I present myself and my qualifications for your open Customer Service Supervisor. I have included my resume for your review. I have been working as a Customer Service Supervisor for approximately four years, in which I have been responsible for the call center success of over thirty call center representatives. Previous to this; I was employed as a Customer Service Representative for over three years, solving customer problems and fielding problems and complaints to appropriate areas. I also have a B.S. in Business Administration to offer; as well as exemplary communication skills, management abilities, and an outstanding track record of customer satisfaction. I would like to meet to discuss how much I could bring your company, and ask that you contact me at [Phone Number] and [Email] to schedule a time to do so. In the meantime, I thank you for your time. Yours sincerely, [Your Signature] [Your Name]
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