Customer Service Supervisor Cover Letter


Customer Service Supervisors essentially look after a team of staff, ensuring they give good customer service, turn up on time and are generally doing their job properly. But just because it’s a supervisory role doesn’t mean you’re a world away from the customers; in fact Customer Service Supervisors are a primary point of contact for both staff and customers, so you’re more involved than ever before. While applying for a Customer Service Supervisor job position, a cover letter can make the difference between being called for a job interview and having your application ignored by a recruiter. A cover letter provides detailed information on why you are qualified for the Customer Service Supervisor position you are applying for. Therefore it makes good sense to devote the necessary time and effort to writing an effective cover letter. The following Customer Service Supervisor cover letter template will help you to write a cover letter that best highlights your experience, skills and qualifications. NB: This is just a sample template. You are advised not to simply copy and use it word for word, but to instead use it to gain ideas and inspiration.  

Sample Customer Service Supervisor Cover Letter Template

[Your Name],

[Your Address],

[Your City, Your State].

[Phone]

Email]

[Current Date]

Mr. Ed Smith, The Hiring Manager, [Company Name], [Company Address].   Dear Mr. Smith, With reference to your recent listing on your company website, I present myself and my qualifications for your open Customer Service Supervisor. I have included my resume for your review. I have been working as a Customer Service Supervisor for approximately four years, in which I have been responsible for the call center success of over thirty call center representatives. Previous to this; I was employed as a Customer Service Representative for over three years, solving customer problems and fielding problems and complaints to appropriate areas. I also have a B.S. in Business Administration to offer; as well as exemplary communication skills, management abilities, and an outstanding track record of customer satisfaction. I would like to meet to discuss how much I could bring your company, and ask that you contact me at [Phone Number] and [Email] to schedule a time to do so. In the meantime, I thank you for your time.   Yours sincerely, [Your Signature] [Your Name]

Instructions for using this Customer Service Supervisor Cover Letter Template:

  1. Copy and paste the text into a Microsoft Word document.
  2. Personalize your cover letter. Fill up the blank spaces with your personal details.
  3. Customize the content to match the specific skills and expertise that the job requires. To do this, you'll need to know what the employer wants from you as a Customer Service Supervisor.
    • The biggest clues are found within the job advertisement, so spend some time reading through it and understanding its specific requirements.
    • Make a list of your relevant experience and skills.
    • Next, match your skills and qualifications with the employer's wants and needs. For instance, if the job advert calls for a strong leader, think of examples of when you've successfully led a team.
  4. Apply proper styling and formatting to the document where necessary for a more professional look.
  5. Fix any spelling and grammatical errors.
For more information on the basics of cover letter writing, check out a comprehensive guide on how to write a cover letter. You may also need a sample resume / cv for Customer Service Supervisor.