Customer Support Executive Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Customer Support Executive:

  • A bachelor’s degree in Administration or related field.
  • A minimum of 3 years' experience.
  • Knowledge of CRM systems.
  • Computer skills.
  • Knowledge of mediation and conflict resolution techniques is preferable.
  • Excellent interpersonal and written and oral communication skills.
  • Ability to lead a team.

Note that this is not an exhaustive list of Customer Support Executive skill, qualifications and experience. Job requirements for specific Customer Support Executive roles may vary, depending on the industry and type of employer.

Related

Customer Support Executive Job description

Customer Support Executive Salary in Nigeria

Customer Support Executive Interview questions

Customer Support Executive Cover letter

Customer Support Executive CV

Customer Support Executive Jobs in Nigeria

Similar job descriptions

Customer Service Coordinator job description

Guest Relations Manager job description

Customer Service Supervisor job description

Customer Service Manager job description

Service Manager job description

Help Desk Specialist job description

Call Center Customer Service Representative job description

Contact Centre Agent job description

Call Center Executive job description

Client Service Executive job description

Bilingual Customer Service Representative job description

Customer Experience Officer job description

Customer Service Specialist job description

Customer Service Associate job description

Call Center Supervisor job description

Engagement Manager job description

Call Center Representative job description

Customer Support Manager job description

Call Center Agent job description

Client Services Manager job description