Client Services Manager job description

Client Services Manager Duties and Responsibilities

Client Services Manager job description should contain a variety of functions and roles including:

Develop effective communication platforms for clients and staff.
Inspire repeat-business from clients.
Conduct customer service workshops and presentations.
Develop surveys and capture client information.
Participate in marketing campaigns.
Deal with client requests and troubleshoot problems.
Monitor and measure client satisfaction.
Liaise with different departments about client queries.
Offer advice to clients on services and products.

Client Services Manager Requirements / Skills / Qualifications

Client Services Manager job description should include these common skills and qualifications:

Business Degree or related qualification.
Strong communication skills.
Reliable and self-motivated.
General business knowledge.
High service orientation.
Ability to meet deadlines.
Computer literacy.
Calm, polite, and professional behavior.

As a hiring manager, recruiting an ideal Client Services Manager starts with crafting a good job description. Use this Client Services Manager job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Client Services Manager may also reference it in preparation for the interview.