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IT Technician Job Description

Job Descriptions > Information Technology > IT Technician
IT Technician job description and responsibilities
This IT Technician job description template includes the list of most important IT Technician duties and responsibilities. It can be modified to fit the specific IT Technician profile you're trying to fill as a recruiter or job seeker.

Common questions people ask include:

What is the job description of a IT Technician? What are the duties and responsibilities of a IT Technician? What does a IT Technician do?

Job Description of a IT Technician

IT technicians install and maintain computer systems and networks aiming for the highest functionality in an organization. They also install new workstations and ensure they work properly before new employees start working. They typically report to an IT manager or an office manager.

IT Technician Duties and Responsibilities

IT Technician job description should contain a variety of functions and roles including:

  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages and place orders
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment

IT Technician Requirements / Skills / Qualifications

IT Technician job description should include these common skills and qualifications:

  • Degree in Computer Science, engineering or relevant field
  • Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
  • Proven experience as IT Technician or relevant position
  • Excellent diagnostic and problem solving skills
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • In depth understanding of diverse computer systems and networks
  • Good knowledge of internet security and data privacy principles

As a hiring manager, recruiting an ideal IT Technician starts with crafting a good job description. Use this IT Technician job description example to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs. Job seekers interviewing for the role of a IT Technician may also reference it in preparation for the interview.

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