Associate, Information Technology at Ernst & Young (EY)

Ernst & Young (EY) is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

We are recruiting to fill the position below:

Job Title:  Associate, Information Technology

Location: Lagos
Employment: Full Time

Job Summary

• Ensures the smooth, ongoing operation and support of a solution to deliver its successful deployment to the user community
• Contributes to initiatives that drive toward continuous improvement, standardization and the adoption of automation at scale
• Delivers to service level agreements and operational level agreements established by Service Delivery (global, regional, industry or function)
• Runs, maintains and supports technology projects post-transition, ensuring a successful deployment
• Delivers quality support and resolves issues within the context of key business processes, products and services

Responsibilities

• Responsible for contributing to the delivery of processes, solutions and/or projects, by delivering agreed activities, researching and presenting relevant information to inform recommendations.
• Accountable for delivering own work and meeting required targets which impact the immediate team.
• Meets performance objectives and metrics set locally (client service, quality and risk management, sales and business growth, solution development and teaming etc.)

Qualifications

• First degree in Information Technology, Computer Science, or a related field
• Proven work experience in an IT support role
• Strong problem-solving abilities and attention to detail
• Excellent communication skills and ability to explain technical issues clearly
• Certifications such as CompTIA A+, Network+, Security+ or similar are a plus
• Proficiency in managing network systems and database administration
• Experience with various operating systems including Windows, Linux, and MacOS
• Understanding of IT security principles

How to Apply
Interested and qualified candidates should:
Click here to apply