Jobs

Call Center Agent at Berylspring Limited


Berylspring Limited is a Fintech company that provides quick loans to customers via an online process.

We are recruiting to fill the position below:

 

 



Job Title: Call Center Agent

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

  • Manages recovery of overdue loan.
  • Contacting customers daily/weekly and informing them of their overdue loans.
  • Following up with customers daily/weekly on previous payment redemption date
  • Advising customers on the best payment options and negotiating suitable payment plans.
  • Reporting accurate customer feedback daily/weekly.

Requirements

  • Candidates should possess an OND / HND / B.Sc qualification with 0 - 1 years work experience.
  • Attention to detail and strong Listening skills.
  • Persuasive, sales / marketing and analytical skills will bean added advantage.
  • Must have Smart Phone.
  • Previous experience in tele-collections or Customer Service will be an added advantage
  • Strong Written, Communication and Negotiation Skills.
  • Agile, Teachable, and willing to learn.
  • Ability to collaborate with a team in a fast-paced environment.

Salary
N50,000 - N75,000 monthly.

 

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

 

Application Deadline 27th May, 2023.