Careers at Qatar Airways for a Reservations & Ticketing Agent in Lagos, May 30th 2014

Qatar Airways - Welcome to a world where ambitions fly high From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income.

Job Title: Reservations & Ticketing Agent
Ref No: QR5150
Location: Lagos
Job Description

• In this role you will be responible to assist in making and confirming reservations for passengers, selling tickets for the the airlines lines and to assist passengers requiring special assistance to board or depart conveyance.
• You will deal with customers at the counter, and other related administration duties.
• You will initiate and promote Qatar Airways products & services, assist in reservation & ticketing for passengers and serve all customers professionally through telephone or in person in order to achieve customer satisfaction.

• To be successful in this role you must have a University Degree with a minimum of 1 years experience in an airline/travel/hospitality industry.
• Good interpersonal and communication skills in English and adequate knowledge of PC-based applications are also required.
• You will be service oriented with good interpersonal skills.
• Knowledge in IATA standard reservation/ticketing procedures is required with fair knowledge of world geography and exposure to reservation system is advantageous.

• Resume / CV
• Education Certificates
• Copy of NOC (Upload CV for externals)