Customer Relationship Manager at Telecommunications Solutions Limited

Telecommunications Solutions Limited is a licensed Private Network service provider specializing in the provision of Local Area Network (LAN), Enterprise Wide Area Network (WAN) and Metropolitan Area Network (MAN) link connectivity using Fiber Optic and Wireless Communication infrastructure and access networks. We are the provider of an Open Access Network technology with the aim of providing seamless fiber connectivity to thousands of businesses across the country.

We are recruiting to fill the position below:

Job Title: Customer Relationship Manager

Location: Lagos
Employment Type: Full-time

Responsibilities

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.

Requirements

• OND or NCE or HND or Bachelor's Degree in Administration or related field.
• A minimum of 1year experience.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email

Application Deadline  31st May, 2021.