Jobs

Customer Service Officer at Conglomerate Associate Nigeria Limited

Conglomerate Associate Nigeria Limited is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Officer
Location: Lagos
Job Type: Full Time

Job Summary

We are looking for a customer service officer with superior communication skills and a great work ethic to join our team.
As the customer service officer, you will work directly with customers to meet their needs, answer their questions and provide support.
You must also be a keen note-taker who is adaptable and optimistic.

Responsibilities

Answer customer inquiries via phone, email, and in-person.
Direct customers to online resources.
Update customer records in the system, including notes about interactions.
Participate in team-building activities.
Develop a rapport with customers.
Encourage customers to complete surveys.
Make recommendations to management to improve customer experience.
Pitch ideas for improving customer care.
Create and maintain reports about customer interactions.
Attend weekly staff meetings.

Requirements

Interested candidates should possess HND, OND / BSc qualification.
0 - 3 years experience.

Salary
N50,000 - N110,000 monthly

How to Apply
Interested and qualified candidates should kindly send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline 21st October, 2020.

Lagos State

Customer Service job vacancies in Nigeria, Lagos State job vacancies in Nigeria

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