Jobs

Customer Service Representative at Newedge Finance Limited

Newedge Finance Limited - We are a fintech company, that renders financial services to the public. some of our products are: palmcredit, Newcredit, Easybuy, e.t.c.

We are recruiting to fill the position below:

 



Job Title: Customer Service Representative

Location: Ikeja, Lagos
Employment Type: Contract

Job Responsibiliites

  • Open and maintain accounts by recording account information.
  • Resolve product or service problems by clarifying the customer’s complaint.
  • Receiving calls and attending to customers complain and also proffering adequate solution.
  • Informs clients by explaining procedures, answering questions, providing information.
  • Updates job knowledge by studying new product descriptions, participating in educational opportunities.
  • Determining the cause of the problem, Selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
  • Updating account information.

Job Requirements

  • Candidates should possess an HND / B.Sc / B.Tech qualification.
  • 2 years relevant work experience

 

 

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail

 

Application Deadline  20th August, 2021.


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