Customer Service Representative at Newedge Finance Limited

Newedge Finance Limited - We are a fintech company, that renders financial services to the public. some of our products are: palmcredit, Newcredit, Easybuy, e.t.c.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ikeja, Lagos
Employment Type: Contract

Job Responsibiliites

• Open and maintain accounts by recording account information.
• Resolve product or service problems by clarifying the customer’s complaint.
• Receiving calls and attending to customers complain and also proffering adequate solution.
• Informs clients by explaining procedures, answering questions, providing information.
• Updates job knowledge by studying new product descriptions, participating in educational opportunities.
• Determining the cause of the problem, Selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
• Updating account information.

Job Requirements

• Candidates should possess an HND / B.Sc / B.Tech qualification.
• 2 years relevant work experience

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail

Application Deadline  20th August, 2021.