Customer Service Representative at Nirvana Synergy Company

The Nirvana Synergy Company Limited is a Lagos‑based, consumer-centric firm offering premium nutraceuticals, clean cosmetics and wellness foods. Since our founding in 2021, we have prioritized ethical quality, product innovation and broad access through distributor partnerships and career engagement. With roots in Nigeria and a global vision, we seek to empower consumers and communities toward better health, beauty and lifestyle.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Okota, Lagos
Employment Type: Full-time
Reports To: The supervisor

Job Overview

• The Customer service representative will help customers with complaints and questions provide product & service information, process orders and returns with accuracy and efficiency.

Responsibilities and Duties

• Processing and closing sales and transactions satisfactorily
• Answering questions about company’s product and services
• Developing and documenting knowledge into helpful content
• Building sustainable relationships and trust with customer accounts through open and interactive communication.
• Meeting personal/customer service teamsales targets and call handling quotas.
• Collecting, Identifying and analyzing customer feedback and complaints
• Following up with prospective and current customers on their use of our products in order to retain them

Job Requirements

• Must have at least HND
• Must have at least 2 years experience as a customer service representative
• Must have customer orientation and ability to adapt/respond to different types of characters
• Must have excellent communication and presentation skills
• Must live within Okota/Ago/Isolo and environs.
• Must be a good team player, possess good character traits and personality
• Must have the ability to multi-task, prioritize, and manage time effectively

Salary
N100,000 - N110,000 monthly.

How to Apply
Interested and qualified candidates should send their CV in PDF to: [email protected] using the Job Title as the subject of the mail.

Application Deadline 28th October, 2025.