Jobs

Customer Service Representatives at Outcess Solutions Nigeria Limited

Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams, and organizations.

At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work, and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

We are recruiting to fill the position below:

Job Title: Customer Service Representative
Locations: Opebi-Ikeja, Lagos
Employment Type: Full-time

Job Description

Build customer interest in the service and product offered by the company.
Educate customers on new and existing products on the network.
Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately, and promptly escalated for further escalation for resolution.
Follow through on commitments made to customers in the course of selling.
Effective and professional Brand cross selling of company products & services.
Deliver world-class customer service by cross-selling with vibrancy and personal confidence.
Provide accurate product information and serve as a knowledgeable resource for customers.

Qualifications

Interested candidates should possess a B.A / B.Sc / HND / Experienced OND / NCE / B.TECH / B.ED and B.ENG qualification.
1 - 2 years work experience.
Applicant must not be more than 34years
Good Communication skills
Computer Literate
Fluent in the English Language.
Candidate must have Completed NYSC very compulsory
Candidate must reside within and around Opebi Ikeja, Agege, Ogba, Ojodu Berger, Ikeja, Maryland, Iyanapaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin, Obalende, Mile12, Ojota, Bariga, Oworonshoki, Iyanaoworo, Oregun.

Salary