Jobs

Employment Opportunities at MainOne Cable


MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses and Government institutions across West Africa.

MainOne Cable's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big.

We are recruiting to fill the position below:

 

 

Job Title: Manager - Vendor Management

Location: Lagos
Department: Technical
Job Type: Permanent
Minimum years of Experience: 10

Responsibilities

  • Responsible for key strategic supplier selection and contract negotiations relating to the service network (including international, backhaul and last mile network services).
  • Developing sourcing strategies.
  • Source suppliers
  • Often on an international basis, negotiate and manage contracts and build key relationships with both suppliers and the internal teams.
  • Proactively drive enforcement of strategy, identification and realization of savings opportunities to create a competitive advantage for the business and mitigate supply risks.
  • Ensure forecasts are shared and weekly/monthly capacity plans are created.
  • Supplier governance initiatives and relationship management through regular reviews, visits and supplier audits. Perform supplier business, financial reviews on quarterly performance and strategic business direction. Analyze issues at supply market level and supply chain level.
  • Undertake market research including potential suppliers and competitive offerings and pricing.
  • Develop and maintain a robust and centralized system for call off services with key suppliers.
  • Working on the tendering process for obtaining goods or services.
  • Leads escalation resolutions as it relates to the managed vendors in terms of risk, pricing and performance up to senior executive levels.

Qualifications, Skills & Competencies
Qualification:

  • Relevant experience with a BA or MS in a relevant discipline, with 10-12 years of direct external facing experience.
  • MBA preferred or relevant experience
  • Relevant experience typically includes externally facing vendor management, Supply Chain & outsourcing, process improvement, and program development
  • Strong understanding of Towerco, Data Centre and Connectivity Products in the ISP/Telecom Sector
  • Familiarity with operational process designs
  • Experience leading a team.

Competency Required:

  • Shows clear ability to apply critical thinking, strategy development, and vision towards the growth of the Vendor management Portfolio, while also overseeing the day-to-day execution in a high volume and fast paced environment.
  • Can clearly articulate and implement a data driven strategy for the Vendor management function, utilizing multiple sources of data to drive proactive decision making, and/or support other critical decision points across multiple functional areas related to vendor performance
  • Exhibits strong managerial skills and demonstrated success in managing direct reports in a global and virtual environment
  • Exceptional stakeholder management skills and ability to connect with the C-Levels of Vendors
  • Ability to work with multiple stakeholders and managing business expectations
  • Good understanding of contracting and commercial terms and conditions
  • Excellent oral and written communication skills
  • Strategic Thinking
  • Time & Self-management skills
  • Relationship Management
  • Team Development Skills
  • People Development Skills
  • Analytical Thinking & Problem-Solving Skills
  • Proficiency in MS Office {Excel Expert level}.

Demands of the Job:

  • The candidate will be responsible for sourcing of products and services including, Collocation services for network expansions, metro service and International circuits to expand MainOne network footprints.
  • The candidate is expected to be aware of the Telecom landscape and technicalities of the products in addition to the commercial acumen to negotiate complex contracts with little or no supervision.
  • The candidate should have the ability to design an optimal cost methodology and sourcing plans for the best competitive plans in the region.
  • The candidate will be resident in Lagos and will be responsible for the commercial strategy for the company International and West Africa sourcing plans.
  • Ability and willingness to work long hours and meet tight deadlines.
  • Travel may be required.

Interested and qualified candidates should:Click here to apply

 

 

Job Title: HR Planning Supervisor

Location: Lagos
Department: Corporate Services & Development
Job Type: Permanent
Minimum years of Experience: 7

Responsibilities

  • The HR Supervisor will be responsible for sourcing, attracting, and hiring the right candidates timely for open positions in MainOne.
  • The goal will be to always meet the company’s recruitment needs by finding candidates that match the MainOne culture and open job positions.
  • The HR Supervisor shall also assist to plan and implement effective human resource policies, procedures and employee engagement programs that will promote employee satisfaction and retention to support the realization of the corporate strategy.

Specific responsibilities shall include the following:
Workforce Planning:

  • Maintain and update the manpower plan.
  • Coordinate the manpower planning process, working with teams for timely identification of upcoming vacancies/job reassignments.
  • Liaise with Heads of Units/line managers on regular basis to identify potential gaps and determine employee requirements for such positions.
  • Conduct research to identify new sources for the recruitment of active and passive candidates.
  • Prepare monthly reports on the workforce profile.

Recruitment and Selection:

  • Explore best practices in the recruitment and placement of employees.
  • Review applicants’ qualifications to determine if they meet job position requirements and prepare periodic update reports on recruitment exercises in progress.
  • Act as a single point of contact for managers regarding recruitment subjects.
  • Conduct job interviews to ensure candidates skills and qualification match the job requirements.
  • Design training on recruitment and selection for line managers.
  • Minimize cost incurred in the recruitment process by exploring and implementing more cost-effective or direct sourcing options.
  • Define a social media communication strategy for different job profiles.
  • Supervise the recruiting process and report on its performance.
  • Develop a talent database and ensure it is robust and regularly updated.

Employee Engagement:

  • Assist with the development and implementation of HR practices that encourage employee engagement and retention.
  • Research on current HR trends and practices in employee engagement and distill key learnings for MainOne.
  • Develop effective programs for all employee programs and manage all communication with employees, including the TERRIFIC newsletter, in compliance with all policies.
  • while maintaining effective professional relationships with all employees, developing, and implementing various personnel programs.
  • Participate in other HR initiatives as may be required.

Qualifications, Skills & Competencies
Qualifications:

  • Bachelor's degree in a relevant discipline
  • Previous experience in a recruitment position is necessary to take up this position.
  • At least 7 years of relevant experience in recruitment and selection is required.
  • Membership of a relevant professional body will be an added advantage.

Skills and Competencies:

  • Impeccable Analytical & problem-solving skills.
  • Excellent understanding of recruitment processes.
  • Experience with sourcing platforms and competence-based interview methods.
  • Good understanding of employer branding strategies.
  • Strong team management and leadership skills.
  • Excellent communication skills - written, oral and presentation.
  • Interpersonal and teamworking skills.
  • Prioritization and time management skills to manage multiple conflicting activities and accomplish the desired end results within stipulated timelines.
  • Research skills.

Demands of the Job:

  • Constant awareness of sensitivity and confidentiality involved in the function.
  • High level of initiative and creativity in discharging assigned tasks.
  • Ability and willingness to work long hours and meet tight deadlines when required.

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Partner Management Specialist

Location: Lagos, Nigeria
Department: Commercial
Job Type: Permanent
Minimum years of Experience: 2

Responsibilities

  • Manage sales agencies and ensure sales targets are met.
  • Be the focal point on conversations with prospective estates.
  • Ensure the swift onboarding and conversion of prospects within estates.
  • Supervise the activities of activities to ensure they conform with the company’s code of conduct.
  • Prospect new customers using multiple sales channels
  • Maintaining and developing relationships with existing customers
  • Visiting potential customers for new business
  • Onboarding prospects on CRM platform.
  • Providing customers with quotations
  • Understand other MainOne products and pitch to prospects and customers when the need arises.
  • Negotiating the terms of an agreement and closing sales.

Qualifications, Skills & Competencies

  • B.Sc / HND in Accounting / Finance from a reputable institution.
  • Previous experience working with a CRM software will be an advantage.
  • Very good interpersonal skills required.
  • Ability to work well under a fair amount of pressure.
  • Excellent communication skills required.
  • Requires analytical and problem solving skills.
  • Requires the ability to multitask seamlessly.

Demands of the Job:

  • The job will require a lot of multitasking, and dealing with pressure, as the selected candidate will be dealing with a huge number of customer accounts.

Interested and qualified candidates should:Click here to apply

 

 

Job Title: IT Service Desk Officer

Location: Lagos
Department: Corporate Services & Development
Job Type: Permanent
Minimum years of Experience: 2

Responsibilities

  • The IT Service Desk Officer will provide high quality systems support for the various departments in MainOne and will be responsible for managing and resolving all IT related issues/queries and will also play an active role in IT implementation activities.

Other responsibilities shall include but not limited to the following:

  • Set-up and install computer hardware and software including disk, tape, printers, modems, and related peripherals.
  • Perform maintenance and repairs on computer hardware including backup, recovery and equipment cleaning.
  • Train users on computer hardware/software and other electronic office equipment.
  • First level selection and design of the hardware and, network and software necessary to operate and improve Main One’s information management system.
  • Manage the company’s administrative network i.e. network accounts, email accounts website access account, remote access account.
  • Monitor operational performance and troubleshoot system problems. Isolate the cause of system failures.
  • Research, evaluate and purchase new hardware and software to meet the company’s requirements computers, and other electronic office equipment.
  • Design, install, support and integrate centralized and distributed network hardware, operating systems and applications.
  • Responsible for maintaining an inventory of internal licenses, overseeing updates and tracking compliance.
  • Responsible for logging all IT problems and resolutions, and liaising with the external support company.
  • Providing input into the IT strategy and annual IT budget.
  • Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of information systems; research products and enhancements and their applicability to Main One’s needs.
  • Inducting new employees on IT system
  • Aside the primary helpdesk functions, you will interface with the Technical and Application units regarding testing and understanding of new applications before deployment to users
  • Monitor and ensure client systems are updated with current Anti-Virus definition while also following up with systems without current definition. Weekly and monthly report will be generated.
  • Monitor server event before they become incidents. Monitor unauthorized/unlicensed installation of application using spiceworks. Weekly and monthly report will be generated.

Qualifications, Skills & Competencies
Qualifications:

  • ITIL qualification is an added advantage.
  • At least 3 - 5 years work experience in related field
  • B.Sc / HND in IT / Computer Engineering / Computer Science.

Skills & Competencies:

  • Team work
  • Customer Service
  • Analytical Thinking
  • Self management skills
  • Technical Support Proficiency
  • Professional and Good Work Ethics
  • Proficiency in MS Office & Products
  • Ability to communicate in French will be an added advantage (Both written and oral communication in French).

Demands of the Job:

  • Ability to multi-task efficiently without compromising on quality
  • Ability and willingness to work round the clock when required and meet tight deadlines.

Interested and qualified candidates should:Click here to apply