Jobs

Front Desk Officer at Buckler Ordnance Systems Limited

Buckler Ordnance Systems Limited is a Nigerian defense solutions provider with strong expertise in manufacturing civilian armored vehicles, design, and prototyping of military vehicles and ordnance equipment.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Sangotedo, Lagos
Employment Type: Full-time

Job Description

The Front Desk Officer of Buckler Automotive Systems serves as the point of contact for the company. He/she is responsible for welcoming of guest and making them comfortable.
The day-to-day responsibility captures answering of phone calls, directing of calls if necessary, receiving correspondence on behalf of the company, receiving mail among many others.
The front desk officer is expected to be sharp, good looking, articulate, organised and welcoming.
Multitasking, working under little or no supervision, attentiveness and proactiveness are also pivotal.

Key Responsibilities

Greet, communicate, and welcome guest.
Answer customers’ questions and address their complaints.
Answer incoming calls and redirect when needed.
Prepare and manage outgoing mails. This also include checking, sorting, and forwarding of mails.
Monitor office supplies.
Monitor and log office expenses and cost.
Book service time for vehicles.
Maintain record and details of customers.
Implements customer satisfaction programs
Answers customers’ questions and address their complaints.
Monitors and manages office supplies.
Creates budgets, monitors, and logs office expenses and cost.
Books service time for vehicles
Keeps record of equipment and operational items bought.
Responsible for ensuring customer returns.
Maintains printer to ensure sufficient paper supply and print cartridges are installed and in inventory
Maintains cleanliness of office, customer areas, kitchen, and office equipment
Sorts and distributes incoming mail.
Prepares weekly and monthly reports
Performs other duties assigned.