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Front Desk Officer at Primrose Specialist Hospital


Primrose Specialist Hospital is a premium, high-standard health facility in a modern and quiet environment for excellent ambiance. It boasts of modern state-of-the-art equipment including a fully equipped operating theatre, an in-house laboratory and a physiotherapy gym. We offer 24 hours service.

We are recruiting to fill the position below:

 

Job Title: Front Desk Officer

Location: Gbagada, Lagos
Employment Type: Full-time

Responsibilities

  • Receiving patients and visitors and managing telephone calls.
  • Managing appointments- Scheduling appointments and keeping those appointments on time.
  • Assisting patients with completing necessary forms and documentation.
  • Managing the reception- Ensuring the waiting and reception areas are kept neat, clean and calm; reporting on any damage
  • Responsible for patient eligibility verifications with health maintenance organizations (HMO).
  • Comforting distressed patients- this may range from simply fixing any appointment issues that may arise, responding to distressed patients with compassion.
  • Ensure that patient right to confidentiality is maintained at all times.
  • Ensure that every person who visits the hospital, be it a patient or a visitor, leaves as a satisfied customer.
  • Processing billing and payments using Electronic Medical Records (EMR).
  • Acting as a liaison with patients and providers in a compassionate and kind manner.
  • Replying to inquiries in a detail-oriented and effective manner, while corresponding with phone calls within minimum rings

Qualifications and Skills Required

  • B.Sc / HND in a related field.
  • 2-3 years of experience working in a medical facility is compulsory
  • Exceptional time management.
  • A genius organizer.
  • Dependability.
  • Outstanding interpersonal skills.
  • Strong technical receptionist skills.
  • Ability to work independently.
  • A brilliant communicator.

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates living in Gbagada, Lagos and its environs should apply


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