IT Field Technician (Hardware & Networking) Job Vacancy at 3Supports Services

3Supports Services - We are young, experienced, excellent and still growing. Registered in Nigeria with Corporate Affairs Commission. 3Supports is one of the leading IT Companies in Lagos, System Integrator and re-sellers across West Africa. We are recruiting to fill the position below:   Job Title: IT Field Technician (Hardware & Networking) Location: Lagos Job Description

• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Set up new users' accounts and profiles and deal with password issues
• Respond within agreed time limits to call-outs
• Work continuously on a task until completion (or referral to third parties, if appropriate)
• Prioritise and manage many open cases at one time
• Rapidly establish a good working relationship with customers and other professionals, such as software developers
• Test and evaluate new technology
• Conduct electrical safety checks on computer equipment.
• Talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications