Key Accounts Manager at Terragon Limited

Terragon is Africa’s fastest-growing enterprise marketing technology company. We aggregate and enrich difficult-to-source consumer data, generating measurable outcomes for telco’s, banks, and larger brands. Terragon uses its on-demand marketing cloud platform, attribution software, and deep analytics capability to enable thoughtful, targeted omni-channel access to 100m+ mobile-first African consumers.

We are recruiting to fill the position below:

Job Title: Key Accounts Manager
Location: Victoria Island, Lagos
Employment Type: Full-time

Responsibilities
As a Key Accounts Lead, a typical day might include the following:

• Developing and sustaining solid relationships with key clients that bring in the most income for the company.
• Acquiring a thorough understanding of key customer needs and requirements
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
• Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
• Ensure the correct products and services are delivered to customers in a timely manner
• Addressing and resolving key clients’ complaints.
• Acting as the main point of contact between key clients and internal teams.
• Supervising the account teams assigned to each key client.
• Manage relationships with key executives in the accounts

Job Requirements
You’d be a good fit if you have:

• A Bachelor's degree in Business Administration, Finance, Sales, or related field.
• Must have 3-5 years work experience
• Proven experience in key account management.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation
• Exceptional customer service skills.
• Excellent communication skills.
• Proficient in all Microsoft Office applications as well as CRM software.
• The ability to build rapport with key clients.
• The ability to handle multiple client accounts.
• Experience in sales and providing solutions based on customer needs

Salary
N5,000,000 - N6,000,000 / Annum

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the "Job title" as subject of the email

Application Deadline  3rd March, 2021.