Loan Officer at Spectrum Microfinance Bank

Spectrum Microfinance Bank is a customer centric retail financial institution driven by technology; licensed by the Central Bank of Nigeria (CBN) to support economic growth and development through microfinancing. Spectrum Microfinance Bank offers savings, loan and investment opportunities to a wide range of customers with the aim of creating self sufficient individuals and sustainable businesses. Our satisfaction is derived in the transformation of every community we represent.

We are recruiting to fill the position below:

Job Title: Loan Officer

Location: Alaba, Lagos
Employment Type: Full-time

Job Description

• Acquire & engage Customers: acquire the agreed number of potential customer, identify and align their needs to a product/service and get deals signed off from the acquired customers.
• Market intelligence – develop market intelligence, detailed research, competition analysis and database with the view to capture the assigned market space.
• Brand equity – increase the bank’s brand presence in the market space assigned and ensure full coverage of the market for effective brand recognition and awareness of all services.
• Develop sales initiative/Conduct Product Campaign: acquire an impeccable knowledge of all product/services, develop strategy in communicating product essentials to get buy in through all available platforms (one-on –one, social media, target group engagement and other sales channels)
• Develop new markets – develop new wider and deeper markets by reaching the unbanked people, associations and communities with customized banking services offering the unique selling proposition of the bank.
• Record keeping & evaluation: keep updated record of all customers’ details, activities, payment plan, products purchased, stating progress, action points, feedback and recommendations with a plan to cross-sell and up sell other bank services.
• Schedule meetings: Schedule necessary meetings (aimed at meeting sales target) with potential customers, team members, superiors and interdependent teams.
• Manage engagement & retainership: develop schemes and techniques to ensure all acquired customers are engaged and potential buyers of other existing services/products or new ones.
• Get referral via follow up: Develop a functional follow up scheme that produces extra value to existing customers and lead to getting potential referral.
• Growth and development: study market/industry trends/initiatives per time to boost personal and target delivery per timeline.
• Write Report: write a comprehensive sales report detailing progress, achievement, challenges and recommendations to be submitted to your reporting line within specified timeline.
• Manage correspondence: maintain swift correspondence with inter/intra dependent roles, customers, reporting line and every stakeholder in the sales pipeline to ensure excellent and satisfactory service delivery to customers.
• Execute all other jobs as assigned by your team lead and management.

Requirements

• Candidates should possess an OND / HND / Bachelor's Degree with 1 - 5 years relevant work experience.

Salary
N40,000 - N50,000 Monthly.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Note

• Applicants should have previous Microfinance Banking experience in sales (of loan products)
• Only candidates who meet set requirements will be considered

Application Deadline 21st November, 2021.