Ongoing Recruitment at GreyWolf Empire

GreyWolf Empire is a registered company with over five years experience in digital marketing, entertainment, web solution, and logistics.

We are recruiting to fill the position below:

Job Title: Front Desk Receptionist

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receiveletters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs.

Requirements

• Candidates should possess an OND qualification with 2 years work experience.
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Must reside in Lekki
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation.

Job Title: Customer Service Manager

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
• The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibilities

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Analyse statistics and compile accurate reports
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget.
• Maintain an orderly workflow according to priorities.

Requirements

• Candidates should possess a Bachelor's degree / NCE / HND qualification.
• Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager
• Experience in providing customer service support
• Excellent knowledge of management methods and techniques
• Proficiency in English
• Working knowledge of customer service software, databases and tools
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead
• Strong client-facing and communication skills.
• Advanced troubleshooting and multi-tasking skills.

Job Title: Front Desk Receptionist

Location: Kano
Employment Type: Full-time

Job Description

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receiveletters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs.

Requirements

• Candidates should possess a Bachelor's degree / HND qualification with a minimum of 1 year work experience
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in Hausa and English (oral and written)
• Must reside in Kano
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills.
• Customer service orientation.

Job Title: Front Desk Receptionist

Location: Port-Harcourt, Rivers
Employment Type: Full-time

Job Description

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receiveletters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs.

Requirements

• Candidates should possess a Bachelor's degree / OND qualification with a minimum of 2 year work experience.
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Must reside in port Harcourt
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills.
• Customer service orientation.

Job Title: Front Desk Receptionist

Location: Yaba, Lagos
Employment Type: Full-time

Job Description

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receiveletters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs.

Requirements

• Candidates should possess a Bachelor's degree / HND qualification with a minimum of 1 year work experience.
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Must reside in Yaba
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation.

Application Deadline 20th March, 2021.

Job Title: Web Developer

Location: Lekki, Lagos

Job Description

• Writing efficient code
• Creating websites/a website using standard HTML/CSS practices
• Working closely with web designers and programmers to produce the website
• Constant communication with other colleagues in the business to develop and deploy their content – and ensuring there is a clear establishment of what can be created within timeframe
• Integrate data from various back-end services and databases
• Researching different software programs, maintaining software documentation
• Implementing contingency plans in case the website goes down
• Maintaining and expanding/enhancing the website once built
• Managing a team might also be part of the job role
• Researching different software programs, maintaining software documentation
• Implementing contingency plans in case the website goes down.
• Maintaining and expanding/enhancing the website once built.
• Handle web training.

Qualifications

• Candidates should possess a Degree with 2 years work experience.

Requirements:

• Deep expertise and hands on experience with Web Applications and programming languages such as Web Programming Skills (HTML, CSS, JavaScript, PHP, Laravel), E-Commerce, Teamwork, Verbal Communication, cross-browser compatibility, Web User Interface Design (UI), Security Principles, Object-Oriented Design, Web Services (REST/SOAP) and API's.
• Strong understanding of UI, cross-browser compatibility, general web functions and standards.
• Excellent communication skill
• Experience in planning and delivering software platforms used across multiple products and organizational units.

Job Title: Customer Service Manager

Location: Kano
Employment Type: Full-time

Job Description

• We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
• The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibilities

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Analyse statistics and compile accurate reports
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget.
• Maintain an orderly workflow according to priorities.

Requirements

• Candidates should possess a Bachelor's degree / HND qualification.
• Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager
• Experience in providing customer service support
• Excellent knowledge of management methods and techniques
• Proficiency in HAUSA
• Working knowledge of customer service software, databases and tools
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead.
• Strong client-facing and communication skills.
• Advanced troubleshooting and multi-tasking skills.

Job Title: Business Development Executive

Location: Kano
Employment Type: Full-time

Job Description
Candidates must be able to:

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams.

Requirements

• Candidates should possess a Bachelor's degree / HND / OND qualification with a minimum of 1 year work experience.
• Proven experience as a Sales Executive or relevant role
• Candidate MUST reside in KANO
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales.

Job Title: Customer Relationship Officer

Location: Kano
Employment Type: Full-time

Job Description
Candidates must be able to:

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales
• Negotiate/close deals and handle complaints or objections.
• Collaborate with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams.

Requirements

• Candidates should possess a Bachelor's degree / OND / HND qualification.
• Proven experience as a Sales Executive or relevant role
• Candidate MUST reside in KANO
• Thorough understanding of marketing and negotiating techniques.
• Fast learner and passion for sales.

Application Deadline 21st March, 2021.

Job Title: Graphics Designer

Location: Ibadan, Oyo
Employment Type: Full-time

Responsibilities

• Study design briefs and determine requirements
• Schedule projects and define budget constraints
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software or by hand
• Use the appropriate colours and layouts for each graphic
• Work with copywriters and creative director to produce final design.
• Test graphics across various media.

Requirements

• Candidates should possess a Bachelor's degree / HND / OND qualification with 2 years work experience.
• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
• A keen eye for aesthetics and details.
• Excellent communication skills.

Application Deadline 20th April, 2021.

How To Apply
Interested and qualified candidates should send their CV to: [email protected] using "Job Title (Location)" as the subject of the email.