Ongoing recruitment at Telecommunications Solutions Limited

Telecommunications Solutions Limited is a licensed Private Network service provider specializing in the provision of Local Area Network (LAN), Enterprise Wide Area Network (WAN) and Metropolitan Area Network (MAN) link connectivity using Fiber Optic and Wireless Communication infrastructure and access networks. We are the provider of an Open Access Network technology with the aim of providing seamless fiber connectivity to thousands of businesses across the country.

We are recruiting to fill the positions below:

Job Title: Internal Control Officer

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Analyze data to better understand potential risks, concerns and outcomes of decisions
• Aggregate data from multiple sources to provide a comprehensive assessment
• Create reports, summaries, presentations and process documents to display results
• Collaborate with other team members to effectively analyze and present data
• Develop systems and processes for gathering and storing data for future analytic projects
• Revewing the SOP from time to time
• Evaluate SAP audit trail
• Identify economic and financial trends that may present a risk to the company
• Monitor internal and external data points that may affect the control level of a decision

Job Function:

• Customer Service / Information Technology

Job Requirements

• Minimum Qualification BA/BSc/HND qualification with 1 - 3 years work experience.
• Excellent knowledge of customer service
• Proficiency in English
• Good communication skill

Job Title: Digital Marketer
Location: Lagos
Employment Type: Full-time
Customer Service /Telecommunication

Job Responsibilities

• Assist the team in the formulation of strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Collaborate with designers to improve user experience
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insight in online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors Requirements
• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.)
• Skills and experience in creative content writing

Job Requirements

• Minimum Qualification: BA/BSc/HND
• Excellent knowledge of customer service
• Proficiency in English
• Good communication skills.

Job Title: Customer Experience Officer
Location: Lagos

Job Responsibilities

• Managelargeamounts of incoming calls.
• Generate sales leads.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service teamsales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Job Requirements

• Minimum Qualification BA/BSc/HND
• Excellent knowledge of customer service
• Proficiency in English
• Good communication skill

Job Title: Compliance Analyst
Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Support in defining the necessary level of knowledge on existing and emerging regulatory compliance requirements across the organization.
• Good understanding of both regulatory and AML risks associated with the financial sector businesses.
• Ensuring compliance with relevant laws, regulations and policies.
• Develops, initiates, maintains, and periodically revises policies and procedures for the general operation of the Compliance Program and its related activities to prevent illegal, unethical, or improper conduct.
• Review and update the compliance policies and procedures in line with existing and new legislations i.e AML policy, fraud policy etc.
• Acts as an independent review and evaluation body to ensure that compliance issues/concerns within the organization are being appropriately evaluated, investigated and resolved.
• Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.

Job Requirements

• Minimum Qualification BA/BSc/HND
• Excellent knowledge of customer service
• Proficiency in English
• Good communication skills.

Job Title: Finance Analyst
Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Monthly Bank Statement Reconciliation.
• Preparation of Monthly, Quarterly and Annual Income statement/Statement of Financial Positions and Other books of Accounts with the Senior Financial Reporting Analyst
• Filling of Annual PAYE with the LIRS
• Review Monthly Operating Expenses (OPEX) and reconcile budgeted with Actual and establish variances
• Co-work with the Senior Financial Reporting Analyst on the Monthly Business Performance Review (BPR)
• Close gaps identify in the Accounting process and conduct Unit internal assessment (UIA) for risks
• Liaise with the Local tax authority on issue relating to Taxes (PAYE) and other Taxes issues

Job Requirements

• Minimum Qualification BA/BSc/HND
• Excellent knowledge of customer service
• Proficiency in English
• Good communication skill

Job Title: Risk Analyst

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Analyze data to better understand potential risks, concerns and outcomes of decisions
• Aggregate data from multiple sources to provide a comprehensive assessment
• Create reports, summaries, presentations and process documents to display results
• Collaborate with other team members to effectively analyze and present data
• Develop systems and processes for gathering and storing data for future analytic projects
• Conduct research into potential clients and understand the risks of accepting each one
• Identify economic and financial trends that may present a risk to the company
• Monitor internal and external data points that may affect the risk level of a decision.

Job Functions:

• Customer Service / Telecommunication / Information Technology

Job Requirements

• Minimum Qualification: BA/BSc/HND with 1 - 3 years work experience.
• Excellent knowledge of customer service
• Proficiency in English
• Good communication skill.

Job Title: Planning Manager

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Lead the Company’s strategic and business planning process, develop and deliver same.
• Lead the Company’s financials, sales, forecasting and planning activities. This involves timely and accurate demand forecasts through consistent interface with supply and trading division to optimize supply chain decision.
• Monitor and report Variance between Actual versus Planned performance on all segments of the business.
• Develop and prepare for management use monthly Actual CAPEX versus Planned performance.
• Ensure quality, timely and accurate monthly business review and explainers are submitted to the local management and group management.
• Present monthly management report to the Executive Management showing segment performance.
• Summarize the various BICO input submitted by the various Business Units to the local executive management.
• Prepare comprehensive reports and trend analysis on business division performance for the Managing Director and Finance Manager that assist with decision making.
• Prepare monthly business forecast based on the input submitted by various Business Units and extensive trend analysis
• Prepare business intelligent information relating to competitors’ performance
• Prepare quarterly forecast for the Nigerian Stock Exchange.
• Prepare and submit (to the Managing Director and relevant Business Unit Heads) Daily Sales Volume/Revenue Report per Product Line based on Marketing Business Units.

Job Functions:

• Customer Service /Telecommunication

Job Requirements

• Minimum Qualification BA / B.Sc / HND qualification with 1 - 5 years work experience.
• Excellent knowledge of customer service
• Proficiency in English
• Good communication skill.

Job Title: Operations Manager

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Job Functions:

• Customer Service /Telecommunication

Job Requirements

• Minimum Qualification BA/BSc/HND with 1 - 3 years work experience.
• Excellent knowledge of customer service
• Proficiency in English
• Good communication skill.

Job Title: Recruitment Consultant

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• The Recruitment Consultant will have to supervise and manage all the recruitment missions for local and repatriates’ profiles.
• Responsible for identifying, sourcing and selecting local and international candidates for all assigned missions
• Responsible for CVs screening and conducting competency-based assessments with candidates face to face or via telephone in order to determine suitability for various roles.
• Organization and lead of individual and collective recruitment meetings in the office and with or for clients.
• Writing debriefs and presentation of qualified profiles to the clients with the support of the managers or team members for each mission.
• Rigorously follow the recruitment processes and accurately manage the candidates till resumption.

Job Functions:

• Customer Service /Telecommunication

Job Requirements

• Minimum Qualification BA/BSc/HND qualification with 1 - 3 years work experience.
• Excellent knowledge of customer service
• Proficiency in English
• Good communication skill

Job Title: Transport and Logistics Manager

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Ensures the receipt, collation, and registration of all orders.
• Negotiates transport costs to align with market trends.
• Performs the suppliers’ evaluation quarterly.
• Ensures that due diligence is performed on all Carrier providers
• Ensures that all Carrier providers are duly registered prior engagement.
• Regularly update the list of Carrier providers' contact information on the Link Partners Application.
• Follow-up to ensure prompt delivery of shipment after clearance.
• Ensures that all QHSE requirements are met by Carrier providers.
• Follow-up and monitor to ensure that Carrier providers respect policies.
• Follow-up and monitor to ensure that Carrier providers respect the Business Code of Conduct.
• Ensure to Pre-alert transporters on possible loading.
• Supervise the allocation of jobs to various sub-contractors based on the orders received for the day.
• Approve job orders.

Job Function:

• Customer Service /Telecommunication

Job Requirements

• Minimum Qualification BA/BSc/HND qualification with 1 - 3 years work experience.
• Excellent knowledge of customer service
• Proficiency in English
• Good communication skill

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the "Job Title" as the subject of the email.

Application Deadline 13th February, 2021.