Job descriptions Sample Templates How to do it yourself Words and Meanings Interview questions and answersJobs > IT and Telecoms > Operations Assurance at Ericsson

Operations Assurance at Ericsson

Jan 24, 2020, 12:57 PM
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
We are recruiting to fill the position below:
   
Job Title: SME CIS Operations Assurance Officer Location: Lagos, Nigeria Network Operation and Integration
Job Summary
  • We are looking for a member to be part of our Managed Services team! As a part of our MSIP Deployment team, you will play a key role in managing the delivery of services and resources on our “live” customer network, broadcast platform and/or IS/IT infrastructure.
  • Based on our customer’s network specifics, you will ensure the coordination of our technology integration deployment, the quality of the implementation, the adequacy of the testing procedures and tools, the proper acceptance and the smooth handover to our operations team according to Ericsson’s and the customer’s network particularities and requirements.
Responsibilities & Tasks
  • Seek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptance
  • Participate on various change management boards, and forums as needed and coordinate customer participation as necessary
  • Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary
  • Approve the release and deployment strategy based on customer requirements and ensure execution of proper hand-over to operations
  • Continuously drive for efficiency, improvements and excellence in service delivery
  • Manage end-to-end deployment and delivery of integration activities for specific customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking
  • Validate and approve integration test results for a new service, terminal and equipment type or vendor
  • Secure the availability and accuracy of the customer’s asset configuration information to be used by all delivery units
  • Ensure deployment management activities are efficiently performed and supported by other delivery organizations and functions
Position Qualifications
  • Education: Graduate or Post Graduate Engineering degree.
  • IT or telecom experience.
Core Competences:
  • Deployment and integration delivery management
  • Change management
  • Release and deployment management
  • Efficiency improvement management
  • Delivering results and meeting customer expectations
  • Analyzing
  • Deciding and initiating action
  • Entrepreneurial and commercial thinking
  • Persuading and influencing
  • Relating and networking.
 
How to Apply Interested and qualified candidates should: Click here to apply online

Similar Jobs

Mastercard Nigeria Vacancy for a Vice President, Government Engagement, SSA

Ericsson Nigeria 2020 Engineering Graduate Trainee Program

Customer Service Manager in an Internet Solution Provider (ISP) firm

Job Positions at Waya PayChat

HR / Admin Officer in an ICT Company

Executive Assistant (Male) in an ICT Company

Office Assistant in an Information Communication Technology Company based in Lagos

Product Manager in an International Telecommunications Technology Company

Sales Executives at Shago Payments Limited

Human Resources Officer at Compovine Technologies Limited


Subscribe to Free Job Alerts!

Being aware and applying for jobs on time increases your chances of getting a job. Information is key. Subscribe to our free job alerts

Enter your email below and click subscribe.


IT and Telecoms 
OND / HND / BSC Holders Engineering Lagos State Ericsson Operations Officer