People Operations Manager at PressOne Africa

PressOne Africa is an early-stage startup helping entrepreneurs retain their customers, through a centralised voice communication platform. PressOne Africa provides businesses with a professional phone system that enables teams to manage customer calls efficiently. Our goal is to help businesses improve the quality of sales and customer service conversations, ensuring their teams say the right things on every call.

We are recruiting to fill the position below:

Job Title: People Operations Manager

Location: Lekki Phase 1, Lagos
Job type: Full-time
Work Style: Hybrid (2 Office Days Per Week)

Job Description

• As we continue to grow, we’re seeking a highly effective People Operations Manager to optimize and scale our internal operations—particularly around hiring, onboarding, employee engagement and performance monitoring.

Role Overview

• As the People Operations Manager at PressOne Africa, you will own and streamline key people processes—from recruitment and onboarding to performance tracking and employee engagement.
• You’ll be responsible for ensuring we attract, hire, and retain high-performing talent while making the PressOne employee experience delightful and efficient. 
• This role is a great fit for someone who thrives in fast-paced environments and has a strong bias for systems thinking, structure, and clarity.

Key Responsibilities
Hiring & Recruitment Operations:

• Oversee and streamline end-to-end hiring processes across all departments.
• Maintain structured hiring pipelines, role scorecards, and candidate databases.
• Collaborate with recruitment agencies to ensure timely execution and alignment with team needs.
• Improve and document the hiring playbook for PressOne.

Employee Experience & Culture:

• Lead internal communication and updates. 
• Drive culture-building initiatives, employee satisfaction checks, and feedback loops.
• Facilitate team bonding, virtual town halls, and internal check-ins.

Performance & Compliance:

• Maintain employee records, role documentation, and performance agreements.
• Collaborate with department heads to ensure performance reviews are timely and productive.
• Monitor team health and suggest improvements in structure or alignment.

Onboarding & Offboarding:

• Improve our current onboarding experience to ensure high-impact onboarding experience for new hires.
• Ensure all team members have access to the tools, information, and expectations they need within their first week.
• Manage offboarding processes and exit interviews to extract key learnings.

Process Automation & Systems:

• Create a single source of truth for internal documents, SOPs, and employee resources.
• Automate key HR workflows such as offer letters, performance tracking, and pulse surveys.
• Support the implementation of HR tech and systems (e.g. Notion, Deel, Gusto, etc.).

Qualifications & Experience

• 4+ years of experience in People Operations, HR, or Talent Management in a startup or high-growth tech company.
• Outstanding written and verbal communication.
• Strong organizational skills with an eye for documentation and clarity.
• Previous experience implementing or managing HR tech tools is a plus.
• Strong background in building scalable HR systems and recruitment processes.
• Excellent project management skills—can juggle multiple priorities and execute fast.

Why Join Us?

• N8,000,000 Base salary / Month + Performance Bonus.
• Build the foundation of an organisation helping thousands of African businesses scale.
• Lead high-impact people initiatives that directly influence PressOne's growth trajectory.
• Join a fast-growing team where your work is deeply valued and visible.
• Culture of ownership, transparency, and innovation.

How to Apply
Interested and qualified candidates should:
Click here to apply