School Kits Limited Jobs for Client Service Officers

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School Kits Limited is a leading professional school outfitting firm and a one-stop shop for a wide range of requirements for students from pre-school age through the secondary (High) school age. School Kits Limited commenced business in 2000 and has experienced significant growth for the years becoming a credible brand within the school supply industry in Nigeria. We are recruiting to fill the vacant position of: Job Title: Client Service Officer Location: Abuja Job Type: Permanent Sectors: Education, Retail Reporting Line: The employee reports to the Store Manager and Retail Coordinator Job Description Job Details:

• Attend to clients’ inquiries and complaints. Provide client support services in accurate and timely fashion
• Ability to Cross sell and up sell
• Maintain high level of professionalism and competence in every client interaction
• Work in compliance with company policies and procedures
• Present and portray a positive image of the organization, its products and services to clients
• Give regular and timely updates on stock level to the store manager
• Recommend potential products or services to the store manager by collecting customer information
• Familiarization with organization’s products and advise customers on its availability
• Build positive and productive relationship with clients
• Keep records of sales proceeds at the end of the day
• Work together as a team with other colleagues.
• Carry out tasks as assigned by the store manager

Candidate Requirements

• Minimum qualification HND/B.Sc in Social Sciences and Humanities
• Excellent People and Communication skills
• Responsible and committed to task assigned to handle
• Ability to blend into a new environment and work with people of different ethnicity
• Ability to work under pressure especially during the peak period
• Punctual
• Attentive to details
• Courteous
• Ability to Cross Sell and Up-sell
• Experience in Retail/ Education sector
• Proficiency in Microsoft packages
• Experience in Customer service especially in a one-on-one interaction
• Fast learner
• Certification in Customer Service would be an added advantage
• Resides in Abuja

Required Skills:

• Customer Service: Minimum of 2 years experience
• Sales and Marketing experience is also an added advantage.

Remuneration N50 000 - N60 000 Per Month (Negotiable). Other Benefits:

• Medical Aid, Training

How to Apply Interested and qualified candidates should send their CV's to: [email protected] Application Deadline: 9th June, 2017.

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