Jobs

Solutions Architect at SB Telecoms & Devices Limited

SB Telecoms & Devices Limited is an integrated ICT firm based in Lagos, Nigeria. Inspired by a strong desire tohelp organizations of all types and sizes actualize their corporate objectives,our innovativeandcustomer-centric solutions are geared towards optimizing business performance, operational efficiency, and productivity.

We are recruiting to fill the position below:

Job Title: Solutions Architect

Location: Lagos Island, Lagos
Employment Type: Full-time

Job Summary

The ideal candidate would be responsible for diagnosing and troubleshooting software and hardware problems, installation of CCTV, fire alarm, and intruder alarm installation.

Responsibilities

Prepare Project Implementation Plan (PIP) for all projects and submit to Line Manager for review as assigned
Carry out installations at client's site or where necessary as may be assigned by Line manager / HOD
Diagnose, troubleshoot and carry out technical support while providing procedural documentation of the resolution steps.
Document and send reports on projects and technical task as assigned
Support the Senior Solution Architect on projects execution
Research and identify solutions to hardware and software issues and document findings
Participate in Lynda training and other technical training as assigned by Line manager/HOD and provide progress report
Assist with the testing and evaluation of new technology or product line as well as support its rollout
Prepare accurate daily and weekly reports of tasks carried out
Support with testing of new devices and send report to Line manager
Interact with clients / customers to provide assistance to the resolution of the issue
Follow up with clients / customers to ensure their IT systems are fully functional after troubleshooting
Carry out support function for Office network/internet
Other duties as may be assigned by the Line manager / HOD

Requirements

Candidates should possess an OND / HND / B.Eng
2-3 years experience
Proficient in technical ability in CCTV, intruder and fire alarm installation and configuration
Access control installation
Resourcefulness and troubleshooting aptitude
Excellent critical thinking skills
Ability to exercise good judgment and solve problems quickly and effectively
Good communication & interpersonal skills.
Proficient in handling training
Excellent time management and organizational skills
Attention to details