Teclab Management Services Limited Vacancy for an IT Personnel

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Teclab is a specialist consulting firm dedicated to human resource services and management. Founded on a philosophy and style that has positioned her to consistently provide a reliable and
effective work force as well as manage total overhaul, re-engineering and training services to her numerous clients since 2006.


Job Title:  IT Personnel

Job Description
Task Complexity:

• IT technical support officers monitor and maintains the computer systems and networks of an organisation
• Supporting the roll-out of new applications
• Prioritizing and managing many open cases at one time
• Rapidly establishing a good working relationship with customers and other professionals, such as software developers
• Testing and evaluating new technology
• Conducting electrical safety checks on computer equipment.
• Installing and configuring computer hardware operating systems and applications
• Monitoring and maintaining computer systems and networks
• Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults
• Providing support, including procedural documentation and relevant reports

Qualifications

• HND/BSc in Information and technology Engineering, Computer Engineering, Computer Science.
• 5 Years’ Experience in an IT Role,with Knowledge of Vista Software.

Job Specific Competencies (Skills/ Knowledge/ Attributes):

• The ability to think logically
• A good memory of how software and operating systems work
• Capable of working well under pressure
• Enthusiasm to be continually learning
• The ability to work well in a team
• Problem solving skills
• A strong customer focus
• Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
• Organizational skills
• Interpersonal skills
• Communication skills
• Patience
• A logical mind
• The ability to prioritize your workload
• Attention to detail.
• Technical skills

How to Apply
Applicants should send their CVs to: [email protected]

Note: Only qualified candidates will be contacted. Thank you

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