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Jobs

Telesales Agent at OPay


OPay is designed to make financial services more accessible to everyday customers - whether it’s for the bills they have to pay, or the transfer & withdrawal of money; OPay's a platform that truly serves its users in the most convenient way.

We are recruiting to fill the position below:



Job Title: Telesales Agent
Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods / tools
  • Meet personal / customer service team sales targets and call handling quotas

Requirements

  • Candidates should possess an OND / HND qualification with a minimum of 2 years work experience.

Salary
N60,000 - N120,000 Monthly.

 

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline  14th January, 2022.


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