Vacancy for Business Relationship Officers at Unified Payment Services Limited (UP)

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UP otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa. In line with our growth strategy propelled by our various innovative products and ownership of different technologies, we seek to recruit talented individuals who are seeking a long term career with our organization for a period not less than 5 years for the position below: Job Title: Business Relationship Officer Location: Lagos Details

• Win new businesses from clients and manage relationship with clients to grow the existing business
• Follow up to deliver on commitments made to clients at meetings, using Call Notes as a guide
• Ensure timely resolution of clients’ complaints/requests
• Provide clients with required reports on timely basis
• Work with project office on delivery of business enabling projects
• Manage a team of merchants support officers
• Resolve or treat customer’s issues/requests promptly.
• Manage efficient receivable circle with clients
• Work with head of business unit to develop/upsell existing business to clients, and identify and pursue new business opportunities for Unified Products and services
• Collation of tasks from internal and external Call Notes/Meetings

Qualification

• Minimum of 2nd class upper in Social Sciences
• Experience: Not more than 4 years post NYSC experience

Skill/Competencies

• Excellent oral and written communication skills
• Strong inter-personal skills
• Good teamwork player
• Good sales and negotiation skills
• Good analytical skills
• Strong attention to details
• Presentation skills
• Creativity

Knowledge:

• Technical knowledge in selling service oriented products/solution
• Very good knowledge of Payments industry

How to Apply Interested and qualified candidates should send their CV to: [email protected] and mention position applied for in the subject of the email.

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