Sales Support Specialist Duties & Responsibilities

The role and function of a Sales Support Specialist includes the following duties and responsibilities:

Plan, implement and manage sales educational workshops
Identify bottlenecks in the sales process
Suggest solutions in a timely manner
Identify labor with needs, strengths and weaknesses
Identify needs for sales skills improvement
Set objectives and KPIs
Set up and monitor sales processes
Serve as advisor to our employees by answering all of their sales related questions and concerns
Evaluate strengths and weaknesses to identify training needs
Oversee sales training material and suggest improvements
Stay up-to-date with latest sales trends and best practices

Note that this is not an exhaustive list of Sales Support Specialist duties and responsibilities. Job functions for specific Sales Support Specialist roles may vary, depending on the industry and type of employer.

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