The role and function of a Call Center Representative includes the following duties and responsibilities:
Note that this is not an exhaustive list of Call Center Representative duties and responsibilities. Job functions for specific Call Center Representative roles may vary, depending on the industry and type of employer.
Help Desk Specialist job description
IT Help Desk Technician job description
Customer Service Supervisor job description
Call Center Executive job description
IT Technical Support job description
Customer Support Representative job description
Customer Success Manager job description
Customer Relationship Manager job description
Service Manager job description
Customer Service Coordinator job description
Relationship Manager job description
Customer Service Associate job description
Client Relationship Manager job description
Customer Service Manager job description
Customer Service Representative job description
Engagement Manager job description
Contact Centre Agent job description
Telemarketing Executive job description