Customer Service Support Staff at Workplace Centre Limited

The Workplace Centre Limited - We are a World Class Skills Development and HR / ICT Consulting Services organization that adds significant value to our clients and society.

We are recruiting to fill the position below:

Job Title: Customer Service Support Staff

Location: Lekki, Lagos
Industry: Financial Services

Job Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.

Job Qualification

• Bachelor's Degree / HND / OND qualification.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email

Application Deadline  14th December, 2020.